Alvio Barrios

Senior Vice President

Customer Experience

As SVP for largest CX region, Alvio Barrios is responsible for nearly $8B in annual sales and leads a team of more than 4,500 employees across 15 countries and six theaters, including Service Provider, Canada, Latin America, U.S. Commercial, U.S. Public Sector, and the Global Enterprise Segment. In alignment with Sales, his team owns the services growth strategy, Customer Success, business model transformation, and end-to-end customer experience.


Embrace Your Possible, Embrace Digital

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live 2022. Learn how the lifecycle approach helps evolve the digital experience and speed time to value.

June 21, 2021


CX Healthcare Practice Focuses on Post-COVID Telehealth

To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.

April 29, 2021


CX Turned IT UP at Cisco Live!

At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.

It’s Never Been ‘Business as Usual’

The journey to digital transformation has never been ‘business as usual’ – that’s the whole point. Rethink. Reimagine. Reinvent.

Top 5 Not-to-Miss Customer Experiences at Cisco Live San Diego

As you build out your agenda for Cisco Live San Diego this year, note these 5 activities you absolutely shouldn’t miss.