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Matt Lewis

Director, CX Product Management

Customer Experience

Matt is a Director in Cisco’s Customer Experience organization where he leads subscription professional service offers product management. Matt has over 20 years of IT industry experience in various roles including operations, engineering, and architecture. Matt joined Cisco in 2006 as an infrastructure management and operations consulting engineer. He’s also held roles in business development, delivery management, and product management during his career at Cisco. Matt’s current focus in on modernizing professional services offers, with particular interest in the application of information intelligence to infrastructure, smart devices, and business process utilizing XaaS models.

Articles

March 31, 2021

CUSTOMER EXPERIENCE

Building the Bridge to Your Next Digital Evolution

Service providers are under tremendous pressure to transform, grow, and innovate. Learn about our new services introduced at Cisco Live, and how Vodafone is using expertise, analytics, and insights to build a robust network and an agile workforce.