My Partner Listening Tour – Identifying Key Success Factors of Customer Obsession
I love getting out into the field with partners and our sales teams because I get remarkably candid feedback on what Cisco can do better. Over the last 90 days...
Cisco Partner Summit Key Takeaway – What it Takes to Drive Customer Obsession
I’m more excited and more convinced than ever about our future growth opportunities with this world class and coveted ecosystem.
Building an Adoption Practice Leveraging a Customer Success Approach
Driving full adoption of our complete solutions is a foundational critical success factor we all need to be firmly committed to if our customers are going to derive the financial, experiential, customer service and transformational benefits they signed up for when they invested in our digital solutions.
Accelerate Profitability with the Power of Cisco Services
The reality of the Power of 3 is that when Cisco partners, Americas Partner Organization (APO), and Cisco’s sales teams work together – we can and will deliver success for our customers. When we engage with our partners and enable our collective knowledge of Cisco’s solution approach to solving our customers’ business challenges – we evolve toward an ultimate unfair advantage over the competition. The Power of 3!
A Leadership Formula in the Era of Disruption
As a student of leadership, I would like to share some top of mind thoughts that are usually reserved for round tables and keynote presentations.
Cisco Partner Summit Momentum: Owning It in the Americas with the Power of 3!
Cisco Partner Summit often comes and goes in a flash with three days packed with sessions, networking and celebrating. However, I believe there was a palpable difference at Partner Summit in Dallas last week. The momentum that continued to build over the course of the week and since the Americas session last Tuesday has been […]
#CiscoPS17: Own IT! With Our Unfair Advantage
I can’t believe we’re already less than a week away from Cisco Partner Summit 2017! I think it’s safe to say we accomplished what we talked about...
Hurricane Relief: Better Together When Giving Back
One of the many cultural attributes that I truly love about Cisco is our amazing giving back spirit. Over the last few weeks, I have witnessed how our employees came together to help fellow Cisco employees in Houston and Florida respond to the devastation that has occurred in both areas. This week in Houston, our […]
Word on the Street: Cisco Partners
Partner feedback is at the core of everything we do at Cisco. Talking with partners is one of the best parts of my job. Over the last few months, I’ve been traveling across the Americas attending a number of partner events – Commercial Channel Advisory Board (CCAB), Partner Operations Advisory Board (POAB), Cisco Live, our […]