We are heading to The Strip once again next week as sponsors of the Hotel Technology Forum (HTF). This time, we are staying in some very comfortable territory and get to experience our own solutions in action. The Bellagio will be hosting HTF from April 17-19 and expects to have many hospitality leaders pass through its lobby.
In late 2012, the Bellagio along with three other MGM Resorts’ properties completed a Cisco Systems Network Wi-Fi installation. An instant upgrade, hotel guests and conference attendees no longer have to pay a fee or enter a password to access the wireless local area network (LAN) via their smart phones, laptops and tablets. HTF show-goers will experience a network that is 30 percent faster than similar large-scale wireless networks as well as all 330 access points The Bellagio has to offer.
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Tags: bellagio, Cisco, Forum, hospitality, hotel, hotel technology forum, htf, network, technology, wi-fi, wireless, wireless network
I was in a brainstorm meeting about my team’s next-generation strategy last week, and we made a number of random connections that knitted together a pretty big idea — the kind of dot-connecting that only happens when people with different (and sometime conflicting) perspectives trust each other in the pursuit of an important goal.
Five of us worked on the idea, but only two of us were in the room physically together. Yes, I’ll say it out loud: three people were working from home.
Much has been said and written recently about the value of working virtually, and I don’t think you can sub-divide mobility into “at home” and “on the road.” Social technologies, video and mobile platforms make it easy to work from just about anywhere.
But as leaders, we have to resist the temptation to confuse technology with change management -- despite our love affair with technology. Any time technology brings a sea-change transformation to the way humans do stuff, especially work stuff, we can’t forget that people work in organizations — and organizations are an amalgam of culture, processes and technology.
All of Cisco’s experience has taught us that Read More »
Tags: collaboration, culture, process, technology, Teleworking, virtual meetings, web conferencing
We had a great time last week at the Hotel Technology Next Generation’s (HTNG) North American Conference in Atlanta. Many of the industry’s top leaders were in attendance, and it was exciting to see wireless and mobility as a recurring theme throughout the show. There were various Wireless-focused presentations, including one from Wi-Fi Alliance focused on Miracast and Passpoint. Our team also noticed that personal area network (PAN) capabilities are becoming of more interest to hoteliers as guests need a way to connect their devices together to share content.
Our very own Bob Friday, CTO, Wireless Networking Group, and John Bollen, MGM resorts VP of IT Strategy led the Wi-Fi conversations and delivered the conference’s keynote where they focused on key trends in the industry and our innovative implementation at MGM.
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Tags: Bob Friday, Cisco, hospitality, hotel, HTNG, network, networking, technology, wi-fi, wifi, wireless, wlan
Some exciting things are beginning to transpire in today’s hotel industry. As technology finds its way into nearly every aspect of our lives, it’s important to take a look at the impact mobile device usage has had and continues to have on hoteliers and guests alike. Guests today are more technologically in-tune than ever before, often traveling with multiple devices that they plan to use leisurely, for business or both. These devices are also increasingly moving more data as their radios become more sophisticated, and they have increased battery life and are connecting to even more cloud services. Guests also have increasing expectations that they will always be connected wherever they are.
More smart devices translate to more data crossing the network, and this mass amount of data can be used to gather invaluable guest information for hoteliers, including behavioral insights and on-site property analytics. When collected, measured and used correctly, this data can create a unique and personalized mobile experience for the guest while also creating revenue-growth opportunities for hoteliers.
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Tags: access point, application, hospitality, Hospitality WiFi, hotel, hotelier, hotels, implement, location, location-based, network, networking, resort, services, technology, triangular, venue, wi-fi, wifi, wireless
Have you seen a good movie lately? I have seen a couple – and I truly enjoyed the whole experience.
As a boy growing up in London, my parents taught me to appreciate the joys of cinematic storytelling. We would make the trip to the Odeon Cinema at Leicester Square in Soho, mostly for the viewing pleasure that we gained from their huge wide-screen 70mm film presentations.
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Tags: cinema, D-Box, entertainment, Galaxy Theatres, innovation, movies, technology, video