Cisco Blogs

Cisco Blog > Life At Cisco

Cisco Mentors Fuel the Future of New Hires


Before becoming CEO of Cisco, Chuck Robbins was Head of Sales. Even then he saw employees as the key to Cisco’s success, and met a few new hires at a Women of Impact Event. These women expressed some concerns about their futures at Cisco, and he jumped in to help, by asking for some leaders in the company to become mentors to these new hires.

Juli signed up for the challenge. That’s how she met Angela Tessin who was an Analyst on the IT Service Management team.

“Angela had so much runway to her career, she just needed to see that and build the confidence,” Juli notes. “Just within that first meeting there was noticeable change in her from how she entered to how she left. She left really excited, hopeful, and optimistic knowing that there was a promising future for her here!”

“Juli helped me to see that not only was there room for tremendous growth at Cisco, but that I had her support and the support of others to utilize and grow my skills,” says Angela.

From there, Juli helped Angela identify where she wanted to go in her career, what skills would be needed for those roles, and how to work on reaching her goals. “As her mentor, I’ve been able to show Angela that women here at Cisco have the opportunity to work in a variety of areas – no one is pigeonholed here, and everyone has the ability to move around and gain experience.”

Angela says that Juli has shared so many stories and experiences with her from her own career that have helped enlighten her. “Juli encourages me and challenges me, there’s a lot of thought that goes into being a mentor.”

Juli added that as a mentor you’re there to offer insights, and things to think about, “You don’t just tell someone what to do. That’s not how you mentor someone. You should push them to succeed though, and help them gain exposure to new areas that interest them.”

What are some good mentor-relationship tips? Juli and Angela offer their advice:

  1. Make sure your mentor-relationship is a good fit. Sit down and have a conversation first. Did you click and have chemistry? That will help you be successful.
  2. Be Invested. Angela always comes prepared to her meetings with Juli because she knows they have limited time and it’s important to cut right to the chase to get the most out of their time together. Be sure to put your thoughts and questions down on paper. Be ready to take action, and be purposeful and committed to this relationship.
  3. Be Honest. Be Trusting. There are times in a mentor-relationship where you have to challenge your mentee and offer real world advice and opinions to help them grow. You may ask them to go out of their comfort zone in order for them to gain new experience. As a mentee you have to be honest with yourself and comfortable with your mentor to ask the difficult questions.
  4. Be Open to Learning. Chances are, through this mentorship you both will come away with big rewards!

So how have things progressed since Juli received that first email? “Angela is still here! We’ve actually talked about this because we were very, very close to losing her and in fact we did lose some of those women at the table because it was just too late for them. This is someone I care so much about and someone who I will be connected to for the rest of my life – if that email hadn’t come through, I never would’ve known Angela!”

Two years have gone by, and as Juli took her seat at Cisco Rocks in Levi’s Stadium during the July celebration that honored John Chambers and welcomed new CEO Chuck Robbins she looked down her row to spot a familiar face – Angela! “We didn’t plan on sitting near each other that day, but there she was! We couldn’t get over how we both randomly wound up in the same row. I’m so proud to work at Cisco, a company that holds these events that helps us all come together.”


Want to join a company that empowers your growth? View our available positions now.


Tags: , , , , ,

Cisco Intern: From Homeless to Helping Others


Tia Pope loves being a Cisco IT Engineering Intern, not only for the opportunity it gives her, but for the opportunity she has to share her story with young girls just like her to help excite them about technical fields. And boy, does she have a story!

Tia was raised in a single-parent family with seven siblings where they moved around a lot and were even homeless for a time.  Often, her education was secondary to ensuring her younger siblings were taken care of after school which left her with very limited time to complete her own homework. There were very few encouraging figures in Tia’s life as a child and frequently she was left to learn by trial and error, yet she was determined not to let her circumstances define her and continued to persevere.

Tia excelled in IB and AP level programs that were, unbeknownst to her, putting her on the right track for a higher education.  After graduation she thought she would simply join her siblings working on an assembly line – that’s where she was wrong.  A high school guidance counselor called her into his office one day and showed her a list of colleges that wanted to give her scholarships and enable her to continue her education due to her incredible GPA and time on the track team.  Prior to this moment, Tia wasn’t even aware of colleges beyond the technical school in her local community.

“I knew I wasn’t any of those things that others said I was – I wasn’t stupid, or lazy, or irresponsible.  So even though they discouraged me with those words, I didn’t want to believe them.  I had a dream and I knew not to ever give up on that dream,” Tia asserted.

Tia was living in a laundry room at the time she decided to attend the University of South Carolina for Civil Engineering, and took that acceptance letter to refuel her passion and ignite the direction of her future.  She was going to do something with her life!

Even in college, as the seemingly lone-female in predominantly male courses, Tia was given grief with a professor who even proclaimed that he “didn’t have to teach her” as she was already behind her classmates.  Again, Tia accepted the challenge and walked away with the second highest grade in the class.  On the verge of dropping out due to lack of support and guidance, however, Tia was then encouraged by her Dean to change her major to IT after she had helped to fix his computer one day, not even realizing who he was.  She took his advice and later, upon graduation, received 27 job offers in the midst of a tech boom.

Tia took the role that perhaps was not the shiniest, however it was where she knew she would learn and grow the most within the industry.  She became a Process Control Engineer and though she had no academic or professional background in this position, she was promoted four times in two years and became a Lead Engineer and managed multi-billion dollar, continuous improvement projects.  This lead to even more doors opening for Tia as she wanted to expand her knowledge even further.  She applied for grad school at Georgia Tech and is now working on her masters in computer science, which landed her an internship with Cisco.

What drew Tia to wanting an internship with Cisco was seemingly simple, of course, she loved Cisco’s products, but beyond that she loved the culture and dedication in giving back to our community, “I haven’t met another company that compares, yet,” says Tia. “There are a lot of cool tech companies that computer science students can choose.  I’m interested in security and networking, so that makes Cisco a prime candidate.  But this is the place to be!  Culture is what makes you want to stay with a company and build your entire career.”

Tia also loves that she’s been able to go to several schools and talk to young children about Cisco and what we do here.  It’s brought back memories of where she has been, and continued her passion into where she is going. She says many of the children aren’t quite sure about the tech industry but when they finally learn a little more about it and can understand how they can make an impact it truly opens their eyes.  Tia loves teaching the community about tech, but also how to gain further knowledge and opportunities in connecting and applying that knowledge.

She began a Google community called Nerdy Bones just for this very reason. What started as a way for women in tech to connect has now become a group with over 100 members that was recently designated as an official Georgia Tech campus organization that inspires both men and women to chase their dreams in the tech industry.

As Tia finishes her internship here at Cisco and heads back to complete her masters at Georgia Tech she is looking towards the future, and while she hopes to return to Cisco someday as an employee, she knows she will take forth the skills and attributes she has learned here.  She will continue to give back to her community, and empower and encourage women in computing and technology and the passions they possess.  Her advice to future interns?  “Don’t give up.  There is nothing that you cannot do, and you are capable of learning it all.  It is not impossible to learn.  Search out opportunities to grow – don’t just ask for help, go out there and find your own answers.”

Tags: , , , , ,

4 Reasons to Intern In College

Cisco Interns

Cisco Interns compete to build a remote-control fish.

The graduate job market is incredibly competitive these days and a qualification just isn’t enough to secure a position. If you think about it, every graduate applicant will have a degree and when you’re competing with hundreds or even thousands of graduates for a limited number of jobs, it is important that you stand out from the crowd.

One of the best ways to make yourself more marketable and to increase your chances of securing a full-time position upon graduation is to gain experience working in an organization while studying at university – an internship!

Here are 4 reasons to Intern while at University.

  1. Gain Industry Knowledge

For many students, university can be quite theoretical and an internship is a great way to be able to learn by being hands-on and apply what has been learnt in class to the real world. You’ll gain first-hand industry experience from professionals you’re working with and develop the skills required to work in the industry.

  1. Career Exploration

Internships can provide you with the opportunity to sample your chosen career field early in your studies. This will allow you to observe the workplace and decide if a particular career matches expectations. Even if the internship experience was not what you expected, at the very least you will know that a particular field isn’t for you and you can try something else.

  1. Develop Interpersonal Skills

Internships will not only help you to develop the skills needed to work in a particular industry but will also provide interpersonal skills that are generally required to work effectively with others including:

  • Communication (Verbal, Written and Presentation)
  • Listening Skills
  • Negotiation
  • Problem Solving
  • Decision Making
  1. Make Professional Contacts

Most internships will enable to you work closely and develop professional working relationships with many people within the organization. Building your professional network is important and can potentially lead to referrals and recommendations that might land you a full-time position in the organization.  At the very least you could receive a great reference. References and referees will be invaluable when you are looking for a full-time job.


Don’t just leave an internship until your final year of study; the more internships you complete, the fuller your résumé will become and the more attractive you will look to future employers!

Be sure to check out all of Cisco’s University Programs.


Tags: , , ,

Join us at Cisco Live to see how IoE Improves Learning Outcomes

Analysts agree that academic institutions worldwide face more complex challenges than ever before and are under tremendous pressure to cut costs. At the same time, they also need to provide greater access to education, increased security, and improved outcomes and services, among others.

Through solutions enabled by the Internet of Everything (IoE), these academic institutions can successfully address their challenges, transforming schools and universities into connected campuses and taking them to the next level of an improved and digitized learning experience.

IoE in Education

Read More »

Tags: , , , , , , ,

Cisco Education: Learn Without Limits

There’s no doubt that learning is changing. In the past, learning was constrained by time and place. We all might remember, fondly or not, the traditional classroom, static desks in rows, plumes of chalk dust permeating the air, and trips to the library on foot as a group. 

Now, lecture halls are emptying out, and in many classrooms across the country, students can become bored and disengaged. The very educational business model itself is forcing educational institutions to cut costs and find new revenue sources. 

Today, the Internet of Everything (IoE) is opening a new world of opportunities for faculty, staff, and students. Students are learning in new ways, in new places, and with new connections to resources around the globe.

edupic   Read More »

Tags: , , , , , , , ,