operating model

October 11, 2017

EXECUTIVE PLATFORM

Three Key Takeaways from Cox Communications’ Customer Presentation

I recently spoke with a select group of Cox Communications’ customers. The audience consisted of CXOs in gaming, healthcare, education, and the public sector. I was impressed with the dedication and commitment they showed to urgently solving the very difficult challenges of thriving in a world of digital disruption. Here are the top three insights […]

September 21, 2017

EXECUTIVE PLATFORM

Insights for Customers from GSX 2018

Cisco recently wrapped up its annual worldwide sales conference, and while much of the content and conversations were directed toward our salespeople, all of it was focused around our most important audience—our customers. I had the privilege to present to more than 3,500 sellers, to update them on Cisco’s transformation and how we are enabling […]

May 31, 2017

EXECUTIVE PLATFORM

Cisco Accelerates Digital Transformation with Enterprise Agreement Launch

This is exciting. It has been just over a year since my first blog in which I stated, “To win in today’s market where disruptive startups and agile competitors are advancing on all sides, digitizing the enterprise to infuse greater agility and innovation is critical. This means transforming your operating model, which includes reimagining products […]

September 14, 2016

EXECUTIVE PLATFORM

How To Digitize: Simplify First

A common question I receive in my role as chief digital officer (CDO) is, “Where do I begin my digitization journey?” This is key—both because it is hard to know where to start among a sea of potential areas to transform and because setting out in the wrong direction can hurt your competitive position, waste […]

July 12, 2016

EXECUTIVE PLATFORM

Innovation Is Thriving at Cisco

In an earlier blog, I shared my excitement around the opportunity for Cisco to transform ourselves and our customers. This enthusiasm was based on our ability to unleash digital capabilities and innovation across the company. After meeting with hundreds of customers over the past year to help them reimagine how to create new value and […]

May 12, 2016

EXECUTIVE PLATFORM

First-Movers Make Cybersecurity Their Digital Foundation

To win in today’s market where disruptive startups and agile competitors are advancing on all sides, digitizing the enterprise to infuse greater agility and innovation is critical. This means transforming your operating model, which includes reimagining products and services, business models, as well as business function strategies for marketing, operations, and finance. To succeed, companies […]

April 26, 2016

EXECUTIVE PLATFORM

Will Digitization Eliminate Jobs or Redefine Them?

Digitization is impacting companies in every industry as business leaders implement digital technologies and processes to transform all aspects of their operating models. Yet, even with the growth and innovation that digitization will drive, many people fear it will eliminate jobs at a record pace. In addition, by 2020, four in 10 industry incumbents will […]