As Chief Digital Officer for Cisco, nothing is more important to my work than listening to and understanding our customers. Digital disruption is a strategy driven by the voice of the customer and it means you must listen more intently than ever
It’s not news that the financial services industry is being vigorously shaken by digital disruption. While this is true across industries, the wind gusts are particularly strong for financial companies. Financial Services (FSI ) firms are
Buildings of all types - retail store space, a factory floor, a healthcare or an educational institution, or your very own workplace - are central to digital transformation.
Recently, I met with many industry analysts, customers, and press at Gartner Symposium/ITxpo. In numerous conversations, I was asked about the organizational implications of changing company culture and how this relates to digital business
Digitization at Cisco: A One-Year Perspective By Kevin Bandy, SVP and Chief Digital Officer, Cisco As I look back at my first year as Cisco’s CDO, I am excited about...
The vast majority of customers I speak with are senior line-of-business leaders, C-level executives, and boards of directors. They urgently want to know how technology can transform their businesses because they understand the risks of being displaced
In an earlier blog, I shared my excitement around the opportunity for Cisco to transform ourselves and our customers. This enthusiasm was based on our ability to unleash digital capabilities and innovation across the company. After meeting with
Deliver new customer experiences. Transform processes and business models. Empower workforce innovation.
To win in today’s market where disruptive startups and agile competitors are advancing on all sides, digitizing the enterprise to infuse greater agility and innovation is critical. This means transforming your operating model, which includes
