digital business transformation

March 15, 2017

EXECUTIVE PLATFORM

Voice of the Customer: Key Insights from the Cisco Beat at Allianz

As Chief Digital Officer for Cisco, nothing is more important to my work than listening to and understanding our customers. Digital disruption is a strategy driven by the voice of the customer and it means you must listen more intently than ever before. This is why I hosted the March Cisco Beat—our monthly company employee […]

March 8, 2017

FINANCIAL SERVICES

Digital Disruption in Financial Services: A Surprising 1-2-3 Connection

It’s not news that the financial services industry is being vigorously shaken by digital disruption. While this is true across industries, the wind gusts are particularly strong for financial companies. Financial Services (FSI ) firms are predominantly aiming their digital business initiatives at improving their customer experience. Yet, what about employee experience? Is it a […]

February 13, 2017

INSIDE CISCO IT

To Disrupt, or To Be Disrupted? Pay Attention to Security, Speed, and Culture

By 2020, connected things will outnumber humans 26 to 1. Digital disruption is reshaping whole industries. By some estimates, 40 percent of incumbents will be displaced within three years. We’ve been asking IT leaders who attend our conferences what it will take to survive and thrive. The answers are remarkably consistent. The biggest difficulty they […]

January 31, 2017

DIGITAL TRANSFORMATION

Cisco Brings 5 Network Innovations to Smart Buildings

Buildings of all types - retail store space, a factory floor, a healthcare or an educational institution, or your very own workplace - are central to digital transformation.

October 31, 2016

EXECUTIVE PLATFORM

Implications of an Agile Culture

Recently, I met with many industry analysts, customers, and press at Gartner Symposium/ITxpo. In numerous conversations, I was asked about the organizational implications of changing company culture and how this relates to digital business transformation. As you create a culture of agility (see previous blog), what organizational changes will a more aware, informed, and responsive […]

August 1, 2016

EXECUTIVE PLATFORM

Digital Vortex: How To Compete and Win in a Digital World

The vast majority of customers I speak with are senior line-of-business leaders, C-level executives, and boards of directors. They urgently want to know how technology can transform their businesses because they understand the risks of being displaced by digital disruption. In a recent conversation, the CFO of a leading worldwide retailer told me that the […]

July 12, 2016

EXECUTIVE PLATFORM

Innovation Is Thriving at Cisco

In an earlier blog, I shared my excitement around the opportunity for Cisco to transform ourselves and our customers. This enthusiasm was based on our ability to unleash digital capabilities and innovation across the company. After meeting with hundreds of customers over the past year to help them reimagine how to create new value and […]