Pondering Automation: Let’s Make Some BCS Magic!
Learn how to build amazing Atomics for an API in SecureX Orchestration, workflows geared towards the BCS Operational Insights API, and how to map Python code to SXO workflows.
Cisco CX Cloud
Cisco Support honored by J.D. Power and TSIA Certifications for providing outstanding customer service
As an IT manager, you understand the value of quality customer service. Cisco placed as one of the industry’s top support service companies. Make sure you are leveraging our new innovations.
Transforming Customer Experience with Cisco AI Chatbots
The Cisco Networking Bot (cnBOT) is designed to empower internal support personnel, customers, guests, and partners by providing digitized Cisco product information in an intuitive way.
Cisco IT accelerates its transformation with CX Cloud
Cisco IT uses CX Cloud as our secure, single source of truth that enables full visibility of our 100,000-plus IT assets. It combines Cisco expertise and best practices with telemetry, AI-/ML-driven insights, use cases, and contextual learning.
The Secret to Superior Customer Experience
In today’s connected, fast-paced world, consumers and hybrid workers alike are hard-pressed for time. The success of a business is dependent on whether they can help deliver their product or service as quickly and securely as possible. Read the secret
Revolutionizing Customer Engagement and Collaborative Development
Customers are facing challenges locating the information necessary for deployment, obtaining access to the right resources, and gaining visibility into their assets. Read how the CX Cloud Insights & Innovation team is addressing these challenges and
CX Cloud energizes large-scale digital transformation at Enel
A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.
CX Turned IT UP at Cisco Live!
At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.
Reimagining Customer Experience: Seizing Our Opportunity Together, Today
Check out the latest updates from the Cisco Customer Experience team and see how the news coming out of Partner Summit Digital can help you grow and be more profitable.