Belindia Taylor

High Touch Operations Manager

Customer Experience (CX)

Belindia Taylor is currently a High Touch Operations Manager at Cisco, the worldwide leader of networking for the Internet. Belindia has managed Enterprise and Service Provider networks and relationships for the last 20 years. In addition, Belindia holds important stretch assignment roles within Cisco, which are HBCU/Education Lead for RTP Cisco Connected Black Professionals, Cisco Global Co-Lead for Adult Caregivers. During her 30-year tenure in telecommunications, Belindia has held positions for other Fortune 500 Companies, including Network Provisioning Engineer for AT&T and Senior Technical Instructor for Nortel Networks and a former Human Resources Development Instructor for Wake Technical Community College. During her career, Belindia has earned several industries recognized professional development certifications and leadership awards. Belindia is a member of, NSBE (National Society Black Engineers Professionals, and a member of the Delta Sigma Theta, Sorority Inc. and a member of the Core Leads for Black Girls Code Raleigh-Durham Chapter. She is a 1993 graduate from Saint Augustine’s University, where she acquired her Bachelor of Science in Computer Information Systems and a staunch advocate for STEM learning. While climbing the corporate ladder and striving to shatter any glass ceilings, Mrs. Belindia Taylor has held true to her career advice for all, “It’s not who you know but instead who knows what you KNOW, because victory Loves preparation.”


September 7, 2023


4 Lessons of Success from Our CX Americas SVP, Harry Caldwell

2 min read

I am excited to share some valuable insights from our very own CX SVP, Harry Caldwell. During his fireside chat, he shared a few golden nuggets of wisdom and advice when dealing with failures and fear of visibility.