A recent article in the Wall Street Journal featured a hotel that will soon be using mobile technology to bypass the check-in process. Guests will have the option to check-in through their smartphone and also use their smartphone as their room key.
The benefit of this new check-in and room key innovation is two-fold: the hotel guests will benefit from the pure convenience of it and hoteliers can help maintain a secure property.
However, automated check-in and the ability to use mobile devices as a key to the room is only one aspect of the entire technology stay. This is just one component of what’s possible and what’s going to be expected by guests visiting hotel properties in the future.
There is a tremendous demand by the guests to simplify and enhance their interaction with the hotel. According to a recent HVS London study, more modern hotel guests value experiences and the feeling of “being connected” over traditional hotel luxuries. With this in mind, the future of a connected guest experience does not begin and end with new keyless door entry capabilities.
In fact, the new technologies happening in hotels are also happening across various industries. New mobile capabilities in retail, education and transportation are creating new ways for customers, students and citizens to receive engaging content that can transform their experience. Some examples include:
- Retailers can offer shoppers mobile updates when they are in the store about new products and special sale items.
- College freshman can receive turn-by-turn directions to landmarks, buildings and events – all based on the student’s schedule and current location on campus. Read More »
Tags: architecture, Cisco, CiscoMobility, connected mobile experiences, future of mobility, hospitality, mobility, network, wi-fi, wifi, wireless
Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years.
Speaking of good shows – as Master of Ceremonies here at Cisco Small Business, I wanted to pass along some fantastic news from another brethren Product Manager, Robin Penn. Her Cisco Small Business Services and Support team has been making a good showing recently by adding 15 additional Latin American Countries where folks can purchase Cisco Small Business Service. For some time, we have received requests from partners, customers and team members to extend our Award Winning coverage to more Latin American countries. As you can imagine, many folks are quite happy about this.
But wait… what exactly did Robin do? We already sold Small Business Support Service in Argentina, Brazil, Chile, Colombia and Mexico. And now…the envelope please to see the new entrants: Belize, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Peru, Puerto Rico, Trinidad & Tobago and Venezuela. And all are winners
Customers now can purchase (through their partners) the value-priced Cisco Small Business Support Service:
- Three Years of Award-Winning Technical Support
- Advanced Product Replacement – either Same Day Ship or Next Business Day**
- Unlimited telephone support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
- Major and minor software releases
So now, in more and more countries, especially Latin America, Cisco’s Best-in-show Small Business products can be purchased with the award-winning Cisco Small Business Support Service. So as Robin would say, buy/sell the best Small Business products with the Industries’ Best Service and Support, all in the one shot.
Thanks for hanging out with the Cisco Small Business Team – make it a good rest of the week.
Small Business Support Service At-A- Glance in English
Small Business Support Service At -A- Glance in Spanish
Small Business Support Service At-A-Glance in Portuguese
For more info on Small Business Support Service features and benefits or questions… Check out www.cisco.com/go/sbs or contact firstname.lastname@example.org
And to see where is Small Business Support Service is available: check out www.cisco.com/go/sbsavailable
**Questions about Same Day Ship or Next Business Day Logistics? Contact your partner or email@example.com.
Tags: AC, access, Borderless Networks, business, Cisco, community, mobility, network, rout, service, Service Provider, small, social media, support, switch, wireless
By Brian Walsh, Service Provider Mobility Senior Marketing Manager
Among the discussions we had with global Mobile Service Providers in Barcelona at MWC 2014, here’s something that was certainly NOT breaking news: in the face of relentless growth of mobile data usage (see Cisco VNI), a top imperative expressed was to drive profitability by monetizing new opportunities.
What’s unfortunate is that the challenges continue to grow. Over-the-Top (OTT) competition continues to preempt new Service Provider (SP) services initiatives. New revenue partnerships with OTT and Content Providers remain elusive. And SP’s see more and more new sources of services substitution challenging their legacy voice & messaging services, for example, the WhatsApp move into voice services.
Of course, Service Providers also want to Read More »
Tags: mobile, mobility, monetization, network, Open Network Environment, ott, quantum, Service Provider
By Leonard Luna, Senior Marketing Manager, Cisco Service Provider Solutions
If it’s Spring, then it is time for OFC/NFOEC – the world’s leading event for advancing optical solutions (March 9-13). Cisco will, once again, have a strong presence, including our largest booth ever (booth 4359), at this year’s event being held at the Moscone Center in San Francisco, California. Building upon the industry wide dialog around multi-layer convergence and SDN, we will showcase the Evolved Programmable Network (EPN), the Cisco Network Convergence Systems (NCS) and our highly innovative CMOS photonics technology – CPAK.
EPN is the foundational layer for Cisco Open Networking Environment ( ONE) strategy and is the natural evolution of the IP next generation network (IP NGN). It is designed specifically to leverage the opportunities presented by the Internet of Everything (IoE). It optimizes the delivery of multi-service solutions over service provider networks. An EPN increases service provider revenue opportunities, lowers total cost of ownership (TCO) and supercharges service agility. One of the key elements of Cisco’s EPN architecture is the Cisco NCS product family featuring the NCS 6000 Series IP Router, the NCS 4000 Series Converged Packet Transport platform and the NCS 2000 agile ROADM platform. A key differentiator to Cisco’s EPN is our growing portfolio of CPAK transceivers delivering never before seen levels of density, power savings and flexibility to Cisco’s portfolio of data center switches, IP routing and transport solutions.
At OFC/NFOEC, Cisco will showcase Read More »
Tags: epn, evolved programmable network, IoE, ip, ncs, network, next-generation, NGN, OFC, Optical, Service Provider
The University of Nevada, Las Vegas (UNLV), founded in 1957, is located in the heart of showbiz industry in Las Vegas. The school offers higher education programs ranging from business, engineering, fine arts and music, and science, and professional schools such as dental medicine and law.
The school’s mascot, Hey Reb, was recently featured on Hulu’s “Behind the Mask,” and you may recognize the Southern Gym during the dance scene between Elvis Presley and Ann-Margret Olsson in the movie Viva Las Vegas.
With over 24,000 unique WLAN users per day, 1.1 gigabytes of throughput per second, and more than 50 wireless access locations across campus providing WLAN coverage, this educational institute demands a massive Wi-Fi network.
In the previous blog, we highlighted some of the Bonjour enhancements of the 7.5 software release and the deployment of Bonjour at St. Margaret’s Episcopal School, a K-12 school. In this blog, we will describe details about UNLVs WLAN deployment, how they use Bonjour services, and give you an insight into rapid pace of innovation necessary to support this technology in the education arena. Read More »
Tags: 11ac, access point, administrator, aireOS, AP, App, Apple, application, AVC, Bonjour, Cisco, cleanair, control, controller, deployment, EFT, EFT code, freeradius, granularity, High Availability, ip, location, network, openldap, policy, release, service, SSID, standby, Stateful Switch Over, sub-second, technology, UNLV, user group, vegas, visibility, VLAN, webgui, wi-fi, wifi, wlan