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Why Distributors Create Value for Cisco and our Partners

The success of distribution at Cisco is no longer a secret, thanks to Scott Brown’s recent interview with CRN. Of course, it was no secret to me--our distributors have been an important part of our channel strategy from the beginning. But I’m extremely proud of Scott and his team for driving the more recent growth and deepening our relationship with our distributors.

Those who know me, know I’m all about relationships. And I believe that the success and growth comes, not just from Cisco’s relationship with our distributors, but also from the relationship our distributors have developed with our channel partners. Together, we deliver greater value for our partners.

As customers begin to demand new consumption models, I believe distribution will play a significant role in helping partners evolve their business models more quickly to profitably deliver cloud and managed services solutions. Our commitment to a partner-centric sales and services go-to-market model doesn’t just apply to our traditional channel partners. As more solutions move to the cloud, we plan to work with our major distributors and leverage their capacity and their relationships in order to scale.

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The Service Provider Cure: Healing an Ailing Healthcare System

By Tine Christensen, Director of US Service Provider Practice, Cisco Internet Business Solutions Group (IBSG)

America’s healthcare system has been laid low with a scourge of acute symptoms. Spiraling costs, an epidemic of chronic diseases, and a spike in the senior demographic are all driving a mounting crisis. Throw in a gridlocked U.S. Congress and an unresolved regulatory climate, and a “miracle” cure seems a remote dream.

Lately, however, a healing light has been shining from a surprising source: service providers.

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Managed Services: OnPlus for Small Business Reseller Partners

December 13, 2011 at 10:33 am PST

Imagine being alerted of a customer’s network issue at your son’s baseball game. Now imagine being able to fix that issue between innings, before the customer even becomes aware of it.

That’s the power of OnPlus, a new managed service Cisco is announcing today to help VARs easily and affordably provide network assessment, management, and advisory services to their small business customers. This new service provides VARs with a cost-effective, scalable business model for those beginning to establish their managed services practice.

So what does this really mean for our channel partners?

If you ask Liberty Technology President and Cisco certified partner Ben Johnson, he’d say that, “Liberty Technology focuses on making technology easy for both consumers and businesses. With Cisco OnPlus, you’re able to get a more complete, 360 degree picture of your customer’s network. We’ve used OnPlus in a number of scenarios, from doing network surveys to quickly troubleshooting and identifying problems with customer’s networks, which has greatly saved us time and of course money.”

What else can you gain from using Cisco OnPlus service? Read on for all of the advantages. Read More »

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Now Is the Time for Service Providers To Invest in Cloud Services for Small and Medium Businesses

Small and medium-sized businesses (SMBs) are leading the way to cloud services. In fact, SMBs represent two-thirds of the public cloud market, outpacing the growth of enterprise cloud adoption by about 10 points, according to a recent McKinsey report (“Outlook—Overcast and Bright: How the Cloud Is Transforming IT for SMEs,” McKinsey & Company, July 2011). Yet, many service providers (SPs) are wondering whether the rate of SMB cloud adoption makes it worthwhile to invest in cloud and managed services for SMBs. They are asking:

  • Is now the time to invest in SMB-focused services?
  • What do SMB customers want?
  • How do SMBs want to consume cloud services?

SMB Cloud Watch is ongoing research from the Cisco Internet Business Solutions Group (IBSG) designed to answer these questions. Here are some highlights of our most recent findings: Read More »

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Xerox Corp. and Cisco Team Up to Offer Secure, Cloud-Based IT Services

May 9, 2011 at 2:21 pm PST

It may be sunny where you live, but the forecast calls for clouds today as Cisco and Xerox Corporation announced a strategic alliance to deliver cloud-based IT services. The partnership between Cisco and Xerox brings technology solutions that combine network and print cloud services for customers, along with a host of opportunities for partners.

Today’s announcement means that customers can add managed print services to their networks, leverage cloud server infrastructure to scale their application hosting, monitor print devices, manage everything in one cloud environment — and lower IT expenses, too.

It’s a “win-win-win” as Cisco SVP Keith Goodwin tweeted this morning.

What’s not to like? Today’s announcement delivers solutions in the following major areas:

  • Xerox Corporation Managed Print Services over Cisco Borderless Networks:
    This consolidates IT and print management using the network’s embedded security, WAN optimization, and print aware intelligence to monitor print technology and operating costs, to protect confidential data from any location, and to improve employee productivity with advanced mobile and cloud printing applications.
  • Xerox Cloud ITO Services via Cisco UCS and Vblock Infrastructure:
    This accelerates the rollout of new IT services to adapt to changing needs of the workforce and reduce IT costs through a private cloud, the public cloud or through a combination in a hybrid cloud environment.
  • Xerox Mobile Print Solution on Virtual Desktops and Cisco Cius:
    Means (almost) no more worrying. Mobile workers can securely print documents from any email-enabled device – including virtual desktops and Cisco Cius tablet – to any enabled printer using the Cisco Borderless Networks and Wireless LAN solutions.

What’s in it for partners? Read More »

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