digital banking

May 29, 2019

FINANCIAL SERVICES

The Best Opportunities for Retail Banks to Improve Customer Experience

In retail banking, customer experience matters. To satisfy customers in an increasingly competitive market, banks must connect with customers in more personalized, meaningful ways, both in branch and remotely.

July 26, 2016

FINANCIAL SERVICES

The Need to Be Modern and Flexible

IaaS (infrastructure as a service) and PaaS (platform as a service) are new to the financial services vocabulary. They stand to dominate the discussions around the digital evolution. Banco Bilbao Vizcaya Argentaria, S.A or BBVA has been the focus of global industry attention as they develop a modern digital platform to become a more flexible […]

April 26, 2013

FINANCIAL SERVICES

The Future of Payments and Commerce: Digital Payment Strategies in the Age of Omnichannel Banking

Banks, for the most part, have realized the importance of mobile as a channel. Across the globe, empowered executives are being appointed to head up digital channel programs. Their primary mission: define and implement the mobile banking channel and seamlessly integrate it with the other major digital channels—online banking. For the most part, they have […]