IDC report
What’s Wrong with Enterprise Agreements?
Enterprise License Agreements (ELAs) are growing in popularity as organizations are looking for flexible agreements and streamlined procurement to meet their evolving business needs.
Multi-Party Support – the Emergence of a Dynamic Support Network
When I ask IT executives how happy they are with their external support providers (outsourcers, vendors, etc.) invariably they express deep frustration. They look to these vendors to be real partners – to collaborate effectively and seamlessly, to do their job efficiently and transparently, and to bring real innovation to the table. Instead, they feel […]
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