IDC report

May 1, 2024


Beyond visibility, there’s observability

4 min read

Full-stack observability offers comprehensive monitoring, tracking, and analysis of applications, their dependencies and related infrastructure across all layers and components to gain real-time insights into application performance. Read the IDC Blueprint for an observability platform.

January 23, 2024


Achieving Successful Business Outcomes Through Digital Infrastructure

3 min read

Organizations embrace digital transformation so they can stay competitive amid constant change and challenges. This blog from IDC shares things you can do to transform successfully.

March 13, 2018


What’s Wrong with Enterprise Agreements?

2 min read

Enterprise License Agreements (ELAs) are growing in popularity as organizations are looking for flexible agreements and streamlined procurement to meet their evolving business needs.

February 19, 2014


Multi-Party Support – the Emergence of a Dynamic Support Network

3 min read

When I ask IT executives how happy they are with their external support providers (outsourcers, vendors, etc.) invariably they express deep frustration. They look to these vendors to be real partners – to collaborate effectively and seamlessly, to do their job efficiently and transparently, and to bring real innovation to the table. Instead, they feel […]