artificial intelligence

The future of work is three-dimensional. And the good news is, it’s here now. It’s part of a new approach called cognitive collaboration, incorporating artificial intelligence with the right context.

Cisco's goal with intent-based networking has been to turn intent into network policy so that your business can innovate faster than ever. Today, we take another leap forward in our mission.

Find out how the advancement of AI will impact network operations as we move forward, as well as enhancing intent-based networking.

With the acquisition of Accompany in 2018, Cisco became the proud owner of an AI-driven database filled with insights and profiles for millions of people and companies. These profiles...

Your contact center agents’ journey plays a critical role in customer experience Often what should be obvious is not all that obvious If we had to think through every possible...

AI is shaping the future of customer experiences and the contact center Artificial Intelligence (AI) is creating a lot of excitement and there are good reasons for this. According...

What’s your verdict on AI so far? Is it a good thing? A bad thing? A scary thing? I suspect that most of us—even those employed in the tech sector—are...

Meg is the Marketing Enablement Guru for Cisco Global Partner Marketing. She is a chatbot who's set to bring all the latest news and updates directly to you. Learn how to subscribe!

The launch of guidelines from the European Commission’s Expert Group on Artificial Intelligence (AI) is an important step towards creating AI technologies that people and businesses can trust.