Italy: Where An Innovation Renaissance Continues to Flourish
Even Leonardo de Vinci would be amazed by innovation in today’s Italy. From Venice to Rome and Milan to Naples, take an experiential tour of some of the world's most impressive digital breakthroughs.
Bringing Reality to the Cognitive Contact Center
Artificial Intelligence, cloud analytics, and collaboration create cognitive experiences in the contact center
Getting to Know You — The Three-Dimensional Cognitive Workspace
The future of work is three-dimensional. And the good news is, it’s here now. It’s part of a new approach called cognitive collaboration, incorporating artificial intelligence with the right context.
The Intelligent Next Step for Intent-Based Networking
Cisco's goal with intent-based networking has been to turn intent into network policy so that your business can innovate faster than ever. Today, we take another leap forward in our mission.
Improving Networks with Artificial Intelligence
Find out how the advancement of AI will impact network operations as we move forward, as well as enhancing intent-based networking.
The Future of Collaboration: Real-Time Artificial Intelligence Insights at Your Fingertips
With the acquisition of Accompany in 2018, Cisco became the proud owner of an AI-driven database filled with insights and profiles for millions of people and companies. These profiles...
Changing Your Contact Center? It All Starts With Your Agents’ “Step by Step”
Your contact center agents’ journey plays a critical role in customer experience Often what should be obvious is not all that obvious If we had to think through every possible...
Demystifying Artificial Intelligence’s Role in Contact Centers
AI is shaping the future of customer experiences and the contact center Artificial Intelligence (AI) is creating a lot of excitement and there are good reasons for this. According...