Digital and Social

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On August 22, 2016 Chris Dedicoat, Cisco’s Executive Vice-President of Worldwide Sales, took to the main stage at #CiscoGSX in Las Vegas and told the entire Cisco Sales force to “demo with dCloud!”. What happened next? I can tell you exactly what happened next, because I had duty at the dCloud booth. A lot of […]

4 min read

Instagram. It’s a little ship that brands started jumping on board in 2013. In fact, in that year alone, brand adoption on Instagram jumped 80%. It was easy to pick up. Post a great photo, add a fun caption, hashtag, hashtag, hashtag, reap the rewards of organic reach then repeat. Brands were lightning quick to […]

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When the dCloud team (@ciscodcloud) moderated the August 22nd #CiscoChat about #CustomerExperience, we asked some simple questions and got some complex, well thought out answers. One...

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One of Cisco’s crown jewels is its fantastic team of female Systems Engineers (SEs). From Millennials, moms, mentors, and innovators to business consultants, salsa dancers, world travelers, strategic sellers, and...

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  Let me start by clarifying that this has nothing to do with buying or selling on social media. I am not a fan of the phrase “social selling”. This is a summary of what I have learned in my decade as a Marketer within Sales Enablement.

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Cisco dCloud is moderating the #CustomerExperience #CiscoChat on August 22nd – so we spent some time thinking about the Customer Experience and our role in it. With the advent of social media marketing, the line between “customer-facing” and “non-customer-facing” becomes increasingly blurred. Visiting a client’s office isn’t the only way to interact anymore – and […]

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We heard you!  Customers have long complained that they can’t easily find what they need within a book.  With the latest release we are pleased to announce that the new “Search within a Book” feature is now available on all Product Documentation Books and Chapters on Cisco.com. The new Search feature enhances the usability of the book […]

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Forecast. Predict. Tell me the Future. So I can plan how to invest today. So I can be prepared for the worst. Thus flows the investment thesis in Analytics today. The craze of pure Business Intelligence that ran from say 1990 through 2005, was replaced by the need to become Predictive. This wave is now […]

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Cisco Live is Cisco’s most important event of the year. A combination of in-person events, online experiences, and virtual engagements on multiple platforms, it unites technology leaders from all over the world to create digital opportunities that fuel both personal and corporate growth. This year, Cisco Live will be held in Las Vegas, NV from […]