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What We Learned About #CustomerExperience At Our #CiscoChat
When the dCloud team (@ciscodcloud) moderated the August 22nd #CiscoChat about #CustomerExperience, we asked some simple questions and got some complex, well thought out answers. One...
Engaging Teams in Social Media: Twitter Chat – August 20, 2013 #CiscoSMT
As organizations transform to social business, encouraging employees to use social media on behalf of the brand is a key element in a successful social strategy. Teams can use social media to amplify brand messaging as well as provide key subject matter expertise and customer service where available. As teams build community engagement, they learn […]
All Day Tweet Chat: What Should IoE Connect?
In a world of connected people, process, data and things, what would you connect? That is the question of the day as Cisco hosts an all-day Tweet Chat next week with WIRED Magazine. On Tuesday, July 23 between 6:30 a.m. and 10 p.m. EST, submit an item you would like to see connect to IoE, […]
#CoxCiscoTV TweetChat at CES and #PersonalTV Instagram Photo Contest
Guest Blog by Sarah Evans, Social Media Correspondent Sarah Evans (@prsarahevans) is the chief evangelist at Tracky and owner of Sevans Strategy, a public relations and new media consultancy. She’s the author of new book, [RE]FRAME: Little Inspirations For A Larger Purpose (published by SlimBooks). It’s her personal mission to engage and employ the use of emerging technologies in all […]