Cisco Wins: Turning Career Skills into Parenting Skills
Have you ever taken a concept learned at work and created change within your family? Employee Anne R. has! She shares her story here.
What We Learned About #CustomerExperience At Our #CiscoChat
When the dCloud team (@ciscodcloud) moderated the August 22nd #CiscoChat about #CustomerExperience, we asked some simple questions and got some complex, well thought out answers. One...
Accountability for the Digital Customer Experience
Cisco dCloud is moderating the #CustomerExperience #CiscoChat on August 22nd – so we spent some time thinking about the Customer Experience and our role in it. With the advent of social media marketing, the line between “customer-facing” and “non-customer-facing” becomes increasingly blurred. Visiting a client’s office isn’t the only way to interact anymore – and […]
From #TechWriter to #TechIcon
How To Be A Nimble Dinosaur On Twitter I think there are a lot of people like me at Cisco. I’m...