Ai experiences
How to maximize the value of AI: Q&A with Cisco experts
6 min read
Ai4 2024, the biggest AI industry event in North America, will bring together thousands of technology innovators and executives in Las Vegas, and we sat down with four experts for a behind-the-scenes look at what they’ll cover in their sessions and how Cisco is driving AI forward.
Innovative Call Centers with Conversation IVR Powered by Artificial Intelligence
4 min read
See how the Contact Center business is undergoing a series of very important changes driven by technology innovation, social change, and the evaluation of new consumption models.
The Artificial Intelligence Journey in Contact Centers
4 min read
See how the partnership with Cisco and Google unleashes all the power of Artificial Intelligence (AI) into a modern customer care architecture.
Intelligent, Integrated Management with Cisco Headsets
2 min read
Cisco is disrupting the UCC headset market by seamlessly extending the collaboration experience and creating an intelligent, integrated headset management that leverages existing Cisco collaboration infrastructure.