Ai experiences
Innovative Call Centers with Conversation IVR Powered by Artificial Intelligence
4 min read
See how the Contact Center business is undergoing a series of very important changes driven by technology innovation, social change, and the evaluation of new consumption models.
The Artificial Intelligence Journey in Contact Centers
4 min read
See how the partnership with Cisco and Google unleashes all the power of Artificial Intelligence (AI) into a modern customer care architecture.
Intelligent, Integrated Management with Cisco Headsets
2 min read
Cisco is disrupting the UCC headset market by seamlessly extending the collaboration experience and creating an intelligent, integrated headset management that leverages existing Cisco collaboration infrastructure.
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