The Accidental Customer Success Manager: My Life Driving Adoption and Success with Webex Collaboration
Day in the Life of a Customer Success Manager helping customers reach their full collaboration potential.
The CSM of Webex Adoption Past, Present and Future
As the spirits of past, present, and future visit the life of a CSM, see how she learns how to embrace change and set goals for the future.
An Integrated Collaboration Experience at George Mason University with Webex
Being progressive includes being at the forefront with the latest innovations. With this in mind, the IT team at Mason realized they should standardize on a communication and collaboration platform. Here's their journey.
A Day in the Life of a Cisco CSM
The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and can impact a customer's outcome.
Breaking out of the Technical Sales Cocoon
Cisco's Partner Industry Transformation team has been creating some tools to guide you on your journey as you learn to help your customers identify and achieve their business outcomes.
Bridging the Digital Divide at the Montebello Unified School District
Expanding student horizons with help from ConvergeOne and the Cisco partner ecosystem.
Selling in the World of Digital Transformation
It seems our customers all want the same thing: help addressing their business needs based on the capabilities they’re trying to solve for, help staying ahead of competition, and guidance on the “how” of implementing against their Digital Journey. This might sound like a tall order, but that’s exactly where Cisco and our powerful partner […]
Digital Transformation and the Connected Value Exchange
As our customers embark on their digital transformation journey, they have a myriad of vendor, partner and technology options available to revitalize their businesses and produce better outcomes for their consumers. So more than ever – how we (vendors, resellers, integrators) work with these customers along their digital journey makes a big difference in whether […]