Get your team ready for the new world of Customer Success
Technology has become a critical purchase and buyers expect more. They want successful outcomes and an outstanding customer experience. This blog helps get you ready for the new world of customer success.
Together We Win with CX lifecycle: Cisco Customer Experience at Partner Summit 2019
Only Cisco's CX lifecycle approach, insights and recommendations, and digital connections, will help partners modernize and monetize their services. Get more detail in Denny's latest blog.
Ready for transformation: CX insights from Cisco Live 2019
Cisco Live 2019 was packed with exciting CX announcements, great conversation, and inspiring talks. Read the blog to learn more:
Teaming up to transform CX
Partnerships are about trust, plain and simple. They are about knowing that the person looking you in the eye from across the desk, dinner table, conference room, or stage considers...
Great Customer Experience, our promise to partners and customers
Ultimately to accelerate customer success and to maximize our opportunities, we need to change what we sell, how we sell, and how we mobilize our partners together with our customers.
Turn your customer’s experience into an exceptional experience
The difference between service and hospitality is the difference between meeting expectations and going way beyond them. We're here to help you at every step of your customers’ lifecycles.
Marketing’s Role in Reaching New Buying Centers
With digital engagement becoming increasingly important in the buyer’s journey, it is critical that sales and marketing come together in new ways with unprecedented levels of alignment.
Are You Talking with the Right Buying Center?
In the past, Cisco and our resellers have been primarily engaged with IT who owned the budget for buying hardware, software and services. However as technology budgets move outside IT, we have to find these other buying centers and get a seat at the table...