Denny Trevett

Vice President

Partner Model, Customer Experience

With more than 20 years of Cisco sales and channels experience, Denny leads the new CX Partner Model organization. He and his team are tasked to create the best scalable model — a combination of portfolio + segmentation + incentives + programs — to help partners drive profitable growth and accelerate customers through their lifecycle. Denny’s team collaborates with the Global Partner Organization (GPO), Regional Partner Sales Organizations, and other CX teams (such as Operations, Regional, and Platforms) to ensure customers have a consistent CX experience with our partners.

Prior to this role and for the past five years, Denny was a Vice President in GPO, working closely with Cisco’s most strategic ISV and technology partners to help accelerate our customers' digital journeys. He was responsible for optimizing Cisco's ecosystem expansion, managing many of Cisco's global ecosystem partnerships, and accelerating the amplification and sales of all products and solutions through our partner ecosystem.

Before GPO, Denny spent two years in Worldwide Sales Strategy and Planning focused on developing and selling Cisco's ISV strategy and six years in US and Canada Channels building and scaling Cisco’s initial moves into new markets for voice, video, and datacenter. He also spent eight years in various sales specialist and leadership roles across enterprise, commercial, and public sector.

Denny joined Cisco with the acquisition of Netsys Technologies. Prior to Netsys, he held sales and sales leadership roles for a reseller, as well as Computer Associates (through the Legent acquisition).

Denny has a BS in Mathematics from Rensselaer Polytechnic Institute in Troy, NY. He lives in the Boston area with his wife and two daughters.


July 10, 2020


Let’s Go Deliver the Customer Experience Needed Now More Than Ever, Together

We’re in this together, and we’ve spent the last few months sharing how we’ll help you profitably deliver customer success and “Expand Your Edge” in lifecycle services. 

June 22, 2020


2020 Cisco Live Digital Event & Cisco CX: The Experience Continues!

We’re excited to build on the #CiscoLive momentum and continue to extend the #CiscoCX partner experience.

May 29, 2020


Partners, Expand Your Edge at the 2020 Cisco Live Digital Event & CX: Let’s Go!

Across the digital events of these three days, we have important content tailored for you. To make the most out of your Cisco Live experience, be sure to check out these tips:

December 4, 2019


Get your team ready for the new world of Customer Success

Technology has become a critical purchase and buyers expect more. They want successful outcomes and an outstanding customer experience. This blog helps get you ready for the new world of customer success.

June 17, 2019


Ready for transformation: CX insights from Cisco Live 2019

Cisco Live 2019 was packed with exciting CX announcements, great conversation, and inspiring talks. Read the blog to learn more:

March 29, 2019


Teaming up to transform CX

Partnerships are about trust, plain and simple. They are about knowing that the person looking you in the eye from across the desk, dinner table, conference room, or stage considers...

February 7, 2019


Great Customer Experience, our promise to partners and customers

Ultimately to accelerate customer success and to maximize our opportunities, we need to change what we sell, how we sell, and how we mobilize our partners together with our customers.

June 19, 2018


Marketing’s Role in Reaching New Buying Centers

With digital engagement becoming increasingly important in the buyer’s journey, it is critical that sales and marketing come together in new ways with unprecedented levels of alignment.

February 28, 2018


Are You Talking with the Right Buying Center?

In the past, Cisco and our resellers have been primarily engaged with IT who owned the budget for buying hardware, software and services. However as technology budgets move outside IT, we have to find these other buying centers and get a seat at the table...

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