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Denny Trevett

Vice President

Partner Model, Customer Experience

With more than 20 years of Cisco sales and channels experience, Denny leads the new CX Partner Model organization. He and his team are tasked to create the best scalable model — a combination of portfolio + segmentation + incentives + programs — to help partners drive profitable growth and accelerate customers through their lifecycle. Denny’s team collaborates with the Global Partner Organization (GPO), Regional Partner Sales Organizations, and other CX teams (such as Operations, Regional, and Platforms) to ensure customers have a consistent CX experience with our partners.

Prior to this role and for the past five years, Denny was a Vice President in GPO, working closely with Cisco’s most strategic ISV and technology partners to help accelerate our customers' digital journeys. He was responsible for optimizing Cisco's ecosystem expansion, managing many of Cisco's global ecosystem partnerships, and accelerating the amplification and sales of all products and solutions through our partner ecosystem.

Before GPO, Denny spent two years in Worldwide Sales Strategy and Planning focused on developing and selling Cisco's ISV strategy and six years in US and Canada Channels building and scaling Cisco’s initial moves into new markets for voice, video, and datacenter. He also spent eight years in various sales specialist and leadership roles across enterprise, commercial, and public sector.

Denny joined Cisco with the acquisition of Netsys Technologies. Prior to Netsys, he held sales and sales leadership roles for a reseller, as well as Computer Associates (through the Legent acquisition).

Denny has a BS in Mathematics from Rensselaer Polytechnic Institute in Troy, NY. He lives in the Boston area with his wife and two daughters.

Articles

December 4, 2019

PARTNER

Get your team ready for the new world of Customer Success

Technology has become a critical purchase and buyers expect more. They want successful outcomes and an outstanding customer experience. This blog helps get you ready for the new world of customer success.

October 25, 2019

PARTNER

Together We Win with CX lifecycle: Cisco Customer Experience at Partner Summit 2019

Only Cisco's CX lifecycle approach, insights and recommendations, and digital connections, will help partners modernize and monetize their services. Get more detail in Denny's latest blog.

June 17, 2019

PARTNER

Ready for transformation: CX insights from Cisco Live 2019

Cisco Live 2019 was packed with exciting CX announcements, great conversation, and inspiring talks. Read the blog to learn more:

March 29, 2019

PARTNER

Teaming up to transform CX

Partnerships are about trust, plain and simple. They are about knowing that the person looking you in the eye from across the desk, dinner table, conference room, or stage considers...

February 7, 2019

PARTNER

Great Customer Experience, our promise to partners and customers

Ultimately to accelerate customer success and to maximize our opportunities, we need to change what we sell, how we sell, and how we mobilize our partners together with our customers.

December 4, 2018

PARTNER

Transforming our Customer’s Experience Together

Get a quick summary of Partner Summit and hear from your fellow Cisco partners that are already on this lifecycle-first approach journey with us.

October 30, 2018

PARTNER

Turn your customer’s experience into an exceptional experience

The difference between service and hospitality is the difference between meeting expectations and going way beyond them. We're here to help you at every step of your customers’ lifecycles.   

June 19, 2018

PARTNER

Marketing’s Role in Reaching New Buying Centers

With digital engagement becoming increasingly important in the buyer’s journey, it is critical that sales and marketing come together in new ways with unprecedented levels of alignment.

February 28, 2018

PARTNER

Are You Talking with the Right Buying Center?

In the past, Cisco and our resellers have been primarily engaged with IT who owned the budget for buying hardware, software and services. However as technology budgets move outside IT, we have to find these other buying centers and get a seat at the table...