Customer Success Blog Series
The Accidental Customer Success Manager: My Life Driving Adoption and Success with Webex Collaboration
Day in the Life of a Customer Success Manager helping customers reach their full collaboration potential.
The CSM of Webex Adoption Past, Present and Future
As the spirits of past, present, and future visit the life of a CSM, see how she learns how to embrace change and set goals for the future.
An Integrated Collaboration Experience at George Mason University with Webex
Being progressive includes being at the forefront with the latest innovations. With this in mind, the IT team at Mason realized they should standardize on a communication and collaboration platform. Here's their journey.
Camp Webex: Training our New CS Team Members to Help Customers Achieve More Than They Thought was Possible with Webex
At Cisco, we know that successful adoption of our services will help you transform your business, perhaps in ways you didn’t even know were possible.
Increasing Workplace Transformation Adoption by 110% in Less Than Six Months
Cisco helped transformed user experience at Midco, a leading provide of reliable, high-speed internet with seamless videoconferencing and messaging capabilities by 110% in less than six months.
A Day in the Life of a Cisco CSM
The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and can impact a customer's outcome.