how customer service standards are set

December 20, 2019

COLLABORATION

The CSM of Webex Adoption Past, Present and Future

As the spirits of past, present, and future visit the life of a CSM, see how she learns how to embrace change and set goals for the future.

October 3, 2019

COLLABORATION

A Day in the Life of a Cisco CSM

The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and can impact a customer's outcome.