Amal Abdelwahab Elhag

Manager, Collaboration Customer Success

Collaboration Technology Group - Commercial Americas

Amal Abdelwahab manages a passionate team of Customer Success Managers serving commercial users of Cisco Collaboration. When she isn’t hard at work helping her customers succeed using collaboration products and services, she volunteers locally as a tutor and teacher aid at an after-school program. Amal has also taught English to children in Guatemala and biked across Bosnia to raise funds for clean water in Africa.


October 3, 2019


A Day in the Life of a Cisco CSM

4 min read

The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and can impact a customer's outcome.