Why I’m Thankful for a Broken Bone
On the night before flying out to the United States for Cisco IMPACT, Nish dropped her laptop on her foot -- she wouldn't find out that she had broken her foot until 12+ hours later. Here's how her team helped her, and what she learned along the way!
Flex your Service Provider Sales Muscle and Get Ready for FY20!
Never have our Service Provider customers faced bigger challenges. In a world where end-users demand faster, better, cheaper, new technologies are coming in thick and fast; the cloud and 5G to name just two, squeezing margins and profitability.
Contributing to Charity on the Road to IMPACT
Our servicemen and women give a great deal for our freedom. Join us in returning the favor. 78 people have donated already!
The Inevitability of Perpetual Contracts
The concept of no-touch automated bookings is a very straightforward one: How do we reduce the need to “touch” or spend time and energy on the low-dollar contracts that we renew in the market? How do you enable a sales team to focus on the larger revenue opportunities and still drive solid renewal capture in […]
How Data and Automation Deliver Customer Lifetime Value to Tech Data and its Reseller Partners
Seeing our customers achieve exceptional business outcomes is what motivates us every day, and it’s central to our mission to create customers for life. That’s why sharing how distribution giant Tech Data puts the power of data and automation to work for its reseller partners and customers is such an inspiration. First off, Tech Data […]
It’s Not All about You. And 5 Other Tips on How to Be the Ultimate Trusted Advisor.
When it comes to your customers, the solutions you sell may get your foot in the door, but let’s face it, it’s the relationships you build that elevate your business to “trusted advisor” status, which will lead to increases in retention and revenue over the long haul. So how do you earn that trust and a reputation […]
5 Tips for Creating a Culture of Customer Success within Your Sales Organization
According to the Global Center for Digital Business Transformation, four of the top 10 incumbents within their industries will be displaced in the next five years. There’s no question that a customer loss of any kind can have a huge revenue impact on your business, and with odds like that, it’s definitely time to pay close […]
Cisco Partner Weekly Rewind – March 11, 2016
Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week: Off the Top Happy Friday all. We’re still getting back into the groove of things around here […]