Cisco Impact

With Cisco IMPACT in the rearview mirror, discover the key takeaways from the virtual event and uncover the newest focuses in financial services.

At Cisco IMPACT, our entire global sales team, along with our Cisco executives and business leaders, come together to learn, strategize, celebrate, and innovate. Learn how Customer Experience is at the top of Cisco’s strategy re-imagining the possibilities for our customers and partners.

On the night before flying out to the United States for Cisco IMPACT, Nish dropped her laptop on her foot -- she wouldn't find out that she had broken her foot until 12+ hours later. Here's how her team helped her, and what she learned along the way!

Never have our Service Provider customers faced bigger challenges. In a world where end-users demand faster, better, cheaper, new technologies are coming in thick and fast; the cloud and 5G to name just two, squeezing margins and profitability.

Our first-ever Cisco IMPACT highlighted the importance of our partner ecosystem. Learn more about the event, including Oliver Tuszik's breakout session and what partners had to say...

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The concept of no-touch automated bookings is a very straightforward one: How do we reduce the need to “touch” or spend time and energy on the low-dollar contracts that we renew in the market? How do you enable a sales team to focus on the larger revenue opportunities and still drive solid renewal capture in […]

Seeing our customers achieve exceptional business outcomes is what motivates us every day, and it’s central to our mission to create customers for life. That’s why sharing how distribution giant Tech Data puts the power of data and automation to work for its reseller partners and customers is such an inspiration. First off, Tech Data […]

When it comes to your customers, the solutions you sell may get your foot in the door, but let’s face it, it’s the relationships you build that elevate your business to “trusted advisor” status, which will lead to increases in retention and revenue over the long haul. So how do you earn that trust and a reputation […]