Cisco Impact

March 29, 2016

PARTNER

5 Tips for Creating a Culture of Customer Success within Your Sales Organization

According to the Global Center for Digital Business Transformation, four of the top 10 incumbents within their industries will be displaced in the next five years. There’s no question that a customer loss of any kind can have a huge revenue impact on your business, and with odds like that, it’s definitely time to pay close […]

March 11, 2016

PARTNER

Cisco Partner Weekly Rewind – March 11, 2016

Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week: Off the Top Happy Friday all. We’re still getting back into the groove of things around here […]

March 10, 2016

PARTNER

Capturing New Revenue Through Expand Selling

Kelly Crothers, director of marketing, talks about how 'expand selling' best practices can generate new revenue and build brand loyalty in this latest video blog from the Global Customer Success team....

January 22, 2016

PARTNER

Cisco Partner Weekly Rewind – January 22, 2016

Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week: Off the Top Greetings everyone. Hope you all had a great week – let’s jump right into […]

November 10, 2015

PARTNER

The Power of Insight: The Role of Data and Analytics in Customer Success

Building a successful recurring revenue business is a common challenge facing Cisco partners. From service contract renewals to upsell and cross-sell opportunities, we know that post-sales initiatives often take a back seat, causing you to miss out on valuable and repeatable revenue gains. Even worse, by not staying on top of your customers’ post-sales needs, […]