Cisco Impact

2 min read

Seeing our customers achieve exceptional business outcomes is what motivates us every day, and it’s central to our mission to create customers for life. That’s why sharing how distribution giant Tech Data puts the power of data and automation to work for its reseller partners and customers is such an inspiration. First off, Tech Data […]

3 min read

When it comes to your customers, the solutions you sell may get your foot in the door, but let’s face it, it’s the relationships you build that elevate your business to “trusted advisor” status, which will lead to increases in retention and revenue over the long haul. So how do you earn that trust and a reputation […]

3 min read

According to the Global Center for Digital Business Transformation, four of the top 10 incumbents within their industries will be displaced in the next five years. There’s no question that a customer loss of any kind can have a huge revenue impact on your business, and with odds like that, it’s definitely time to pay close […]

1 min read

Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week: Off the Top Happy Friday all. We’re still getting back into the groove of things around here […]

1 min read

Kelly Crothers, director of marketing, talks about how 'expand selling' best practices can generate new revenue and build brand loyalty in this latest video blog from the Global Customer Success team....

2 min read

Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week: Off the Top Greetings everyone. Hope you all had a great week – let’s jump right into […]

2 min read

Building a successful recurring revenue business is a common challenge facing Cisco partners. From service contract renewals to upsell and cross-sell opportunities, we know that post-sales initiatives often take a back seat, causing you to miss out on valuable and repeatable revenue gains. Even worse, by not staying on top of your customers’ post-sales needs, […]