Cisco CX

December 8, 2020

CUSTOMER EXPERIENCE

Our Journey to Delivering the Best Customer Experience

Steve Cox and I sat down with CX Guru Steve Walker to talk about overcoming barriers within a company to make customer experience programs more effective. Read what we discussed.

December 3, 2020

CUSTOMER EXPERIENCE

From Transactions to Collaborative Relationships-How 2020 Accelerated the Adoption of Customer Experience

When the playbook is unwritten, the team becomes even more important. Excellence is not preferred, it’s expected. Here’s what 2020 taught us about the need for a differentiated customer experience.

December 2, 2020

CUSTOMER EXPERIENCE

Building Adaptive IT that Runs at Market Speed

The future belongs to organizations with adaptive IT. Their ability to read and act on signals of change helps them stay ahead, no matter what’s happening in their environment. Here, we discuss how adaptive IT helps you innovate and thrive, even in the face of adversity.

November 17, 2020

CUSTOMER EXPERIENCE

Enabling Growth and Agility: Prioritize a resilient, adaptive, and transformative IT

In unpredictable times, organizations that invest in resilient, adaptive, and transformative IT are in the best position to stay ahead of the unexpected. Learn about the keys to surviving and thriving in this new reality.

November 16, 2020

CUSTOMER EXPERIENCE

How CX Is Driving The Future of Partner Profitability

Recently, at Partner Summit Digital, where the theme was Future Ready, we had the opportunity to share our newest CX innovations and strategies in a virtual partner event unlike any other in Cisco’s history. Here are the important takeaways that demonstrate how Cisco is helping our partners get future ready.

November 9, 2020

CUSTOMER EXPERIENCE

Accelerating your cybersecurity program: Why, when, and how to do it

Cybersecurity is considered the most significant skills shortage in IT today. In response, organizations are turning to managed security service providers to accelerate their cybersecurity goals. Discover what to look for when choosing a security service provider and how you can establish the right partnership.

October 23, 2020

PARTNER

Partner Summit Digital Starts Next Week – Are you Future Ready?

Partner Summit Digital is nearly here. See what Julia Chen has to say in her latest blog heading into the largest Cisco Partner event of the year!

October 23, 2020

CUSTOMER EXPERIENCE

3 Ways to Stay Safe During National Cybersecurity Awareness Month (and Beyond)

Organizations must remain constantly alert to detect and defend against the latest cybersecurity threats. Taking basic protection steps can go a long way in reducing vulnerabilities.