Cisco CX

July 28, 2021

INNOVATION

Building a Culture of Innovation

I truly believe any idea can make an impact. As a 20+ year veteran check out key insights and lessons I’ve learned to build an inclusive culture of innovation from the bottoms up!

July 21, 2021

CUSTOMER EXPERIENCE

CX Cloud energizes large-scale digital transformation at Enel

A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.

June 30, 2021

INNOVATION

Cutting Edge Technology to Shape our Future

Explore, learn, and gain insights from our technical talent on key technology focus areas. Download white papers on automation, AI/ML, cloud, Cisco Secure Access Services Edge (SASE), 5G frameworks, DevSecOps, and more.

June 21, 2021

CUSTOMER EXPERIENCE

CX Healthcare Practice Focuses on Post-COVID Telehealth

To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.

June 15, 2021

INSIDE CISCO IT

CX Cloud—expertise and insights at our fingertips

Cisco CX Cloud is supporting the Cisco network with efficiency in one connected tool, which saves us time and reveals issues we didn’t know about.

June 14, 2021

CUSTOMER EXPERIENCE

Building Secure, Resilient IT to Move Your Business Forward

According to a report from ZDNet, there’s been a 400% increase in attacks on remote workers and a whopping 600% rise in cloud cyberattacks alone since 2020. The call for stronger IT security and resiliency is loud and clear, and Cisco Customer Experience (CX) is ready to answer.

Preventing security breaches with human intelligence and software automation

While many aspects of security operations can be automated, the human element is still vital. In this blog, we discuss how automation and human intelligence should be combined for effective threat detection and response.

Top 5 cyber attacks of 2020—could they have been prevented?

Read about the biggest cyber attacks of 2020. And learn how you can’t stop every threat, but you can mitigate damage with a zero-trust architecture.

April 29, 2021

CUSTOMER EXPERIENCE

CX Turned IT UP at Cisco Live!

At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.