What do ‘Owning Your Edge’ and ‘Customer Experience’ have in common?
It’s not easy to be in the resell and network integration business. Let us help you understand and expand your edge.
5 Key Takeaways from 2019 Stealthwatch Customer Research
Our customers drive what we do in security and we must make concerted efforts to keep up with their needs. In a survey that was sent out to over 10,000...
Customer Experience Partner Insights
Tap into Cisco's tools, resources and on-demand services available today to help our Partners' evolution to delivering a new customer experience.
Cisco Intends to Acquire CloudCherry to Enhance Cisco Contact Center Portfolio
CloudCherry will augment Cisco's contact center portfolio with advanced analytics, rich customer journey mapping, and sophisticated survey capabilities in our cloud, hosted, and on-premises solutions.
Walk a Mile in Their Rain Boots: The Innovative CX of 5G RuralFirst
Here's how a distinctive approach to innovation leads to a great customer experience (CX).
Back to (school) basics for our partners with Cisco’s CX Portfolio
Cisco’s Customer Experience transformation is focused on our future portfolio. We are bringing our Partners along in that journey by investing resources to enable and enhance Partner sales support, tools and programs.
“I Found My Passion:” How One CX Engineer Is Making a Difference
This story shines a light on the purpose driving the next generation of engineers — and the kinds of environments they need to make the most of their talent.
Practical Ways to Reduce Ransomware Impact: Actions You Can Take Today
During the past year, Cisco Security Incident Response Services has provided emergency incident response services for many customers dealing with incidents that sometimes become a ransomware event. In...