CX

Delivering Critical Services in Correctional Institutions with Virtual Visitations

The Cisco CX offer for Virtual Visitation helps correctional institutions rapidly design, implement, and deploy real-time voice and video to keep inmates, families, and supporting professionals securely connected.

Get Back to a Safe Workspace Faster with Cisco CX Location-Based Analytics

CX is introducing a new CX offer for Cisco DNA Spaces to help customers get up and running quickly with key location-based analytics capabilities for safer back-to-workspaces and social-distancing practices.

June 29, 2020

CUSTOMER EXPERIENCE

Stay Connected with the Contact Center of the Future

Being there for customers is more important than ever. Cisco CX offers advisory services, support, and solutions to help you leverage next-gen contact center capabilities to stay connected.

June 18, 2020

CUSTOMER EXPERIENCE

Plan. Explore. Connect. Let’s Go.

Keep your Cisco Live energy going over at the all new digital CX experience – Let’s Go. Compete in the ultimate IT IQ challenge, access exclusive new content, and join our CX community to stay connected.

June 17, 2020

CUSTOMER EXPERIENCE

Improve Security and Accelerate Resiliency with Cisco CX Zero Trust Strategy

Cisco Zero Trust establishes and verifies trust for every network access request regardless of who or where it comes from, operationalizing security across your entire ecosystem.

June 11, 2020

CUSTOMER EXPERIENCE

6 Essential Elements of Your Managed Detection and Response Lifecycle – Part 1

IT teams are dealing with a sharp increase in employees working remotely, as well as new security threats targeting remote workers. In this blog, we discuss the critical components of an effective managed detection and response strategy supporting both remote workers and organizations.

June 11, 2020

CUSTOMER EXPERIENCE

6 Essential Elements of Your Managed Detection and Response Lifecycle – Part 2

As the remote workforce continues to grow, it’s important organizations adapt their security measures to support new work styles. In this blog, we continue our discussion on the essential elements of an effective managed detection and response strategy, focusing on how use cases can be developed, evaluated, deployed, and enhanced.

Getting Smart About Smart Net Total Care

Whether you’re new to your role or you’re a seasoned IT manager, find out how to get the most out of Smart Net Total Care and easily access the resources you need to be successful.

Why It’s Time for Architects to Evolve

The shape of enterprise is changing, and it’s all starting in the IT department. Discover how organizations are redeploying talent to keep up with disruption, and where enterprise architects can find the confidence to adapt.