Cisco Customer Experience (CX)

Cisco Blogs / Cisco Customer Experience (CX)

Cisco Customer Experience (CX)

How Cisco CX scaled AI without sacrificing security or cost

Learn why Cisco CX shifted AI workloads on-premises to gain cost predictability and secure sensitive data using Cisco UCS and Nexus infrastructure.

April 14, 2026 • 3 min read

cisco on cisco

Todd Shimizu

Olivia Shone

Celebrating Innovation: Announcing the Finalists for the Cisco Customer Achievement Awards: EMEA 2026!

Cisco is thrilled to announce finalists for the Cisco Customer Achievement Awards 2026 in the EMEA region! These awards celebrate and honor the remarkable achievements of our customers—organizations that are redefining what’s possible through

January 20, 2026 • 4 min read

cisco insider voices

John Stone

Celebrating 10 Years of Lifecycle Advantage: A Decade of Innovation and Success

Celebrating 10 years of Cisco Lifecycle Advantage: empowering partners with digital and AI-driven journeys to deliver customer success, streamline renewals, and drive innovation for the next decade.

October 20, 2025 • 4 min read

partner

Jason Coleman

Is Reactive IT Finally Dead?

Life in reactive IT drains time and costs millions. Cisco Principal Architect, Jason Coleman, explains how Cisco is leading the shift to AI-powered, preemptive IT.

September 4, 2025 • 4 min read

cisco customer experience

Fabio Gavidia

How a Passion for Languages Led to a Global Career at Cisco

Fabio G., CX Consulting Engineer, shares how a love of languages led him from his home in El Salvador to Poland and a global career at Cisco.

April 22, 2025 • 3 min read

we are cisco

John Stone

The Next Frontier of Customer Success for Partners

The customer success landscape is shifting to digital-first. Cisco empowers partners with tools for scalable success, focusing on proactive, personalized, and predictive strategies through digital engagements and Lifecycle Advantage program

April 14, 2025 • 3 min read

partner