Michael Riegel

5 min read

If you’ve ever gone hiking through the woods, you know the importance of a trail marker. You can have a great map and plenty of wilderness experience, but sometimes the wild gets the better of you. All of the trees start to look the same. It’s disorienting. You can be on the right path all […]

3 min read

For organizations looking to take advantage of the wave of digital disruption that’s sweeping industries on a global scale, getting into the heads of their customers is probably the best place to start. With tech trends like social, mobile, cloud and Big Data converging, organizations who want to remain competitive are in a race to […]

3 min read

High stakes can ride on the telling of a story. In One Thousand and One Nights, the legendary Persian queen Scheherazade tells 1,000 stories on successive nights to save her life from the vengeful sultan. She ensnares his imagination. Her words took him to places and times he’d never witnessed, constructing wondrous realities from distant […]

2 min read

This week, I spent a few days at the Gartner Symposium/ITxpo in Orlando. As usual, it was a great event that provided valuable insights into the state of the industry and our clients’ mindsets. Between a number of great sessions led by Gartner analysts, the dialogue created by the 10,000+ attendees at our Cisco sessions, and […]

2 min read

Next week I’m headed to the Gartner Symposium/ITxpo 2015 in Orlando – and I’m looking forward to seeing many of our top clients and many analysts from Gartner. The energy and buzz created by bringing thousands of organizational leaders, engineers, experts, and analysts together for five days of learning and collaboration is inspiring. This year […]

2 min read

As we explored in my previous blog, today’s rampant pace of innovation can be likened to a Digital Vortex, where ideas, technologies, and even entire industries are swept to the center of the Vortex — recombining and merging into disruptive new business models. In such an environment, digital business transformation is critical — and demands […]

2 min read

While digital disruption is overturning incumbents faster than just about any force in history, many business leaders are not getting the memo. As I wrote in my previous blog, our recent “Digital Vortex” research found that nearly four in 10 top incumbents will be displaced in each industry due to digital disruption over the next […]

3 min read

As a connected consumer, I can buy a book, plan a vacation, or choose a movie from any number of devices and from any location (home, office, car, or airport!). These interactions are not only convenient, they are more and more highly personalized and tailored to my likes and dislikes. We have all experienced this […]

3 min read

Recently, I spent a week in Asia with clients, partners, and our various teams. One of the most common themes I heard from clients is that the pace of disruption in today’s markets can be overwhelming. Yet, despite the speed and pace of change resulting from todays’ technology forces, most leaders recognized that the disruption […]

5 min read

How often do you think about the linkage of today’s digital Internet technologies with the gas that we put into our cars and the fuels that heat our homes? Probably not very often. In fact, for many years, I envisioned them as two separate worlds. Here’s why… Back in 1995, when I met my wife and we […]

3 min read

As a big basketball fan, coach, business leader and parent, I’ve been thinking about the multitude of lessons that can be learned from the National Championship game Monday night.  Here’s my quick take on some of the key points:

3 min read

Today, mobile devices are everywhere — and vying for the attention of just about everyone. On a train, in a café, or in the park, people are gaming, connecting with...