Digital vortex

Blog post

Digital Disruption in Financial Services: A Surprising 1-2-3 Connection

It’s not news that the financial services industry is being vigorously shaken by digital disruption. While this is true across industries, the wind gusts are particularly strong for financial companies. Financial Services (FSI ) firms are predominantly aiming their digital business initiatives at improving their customer experience. Yet, what about employee experience? Is it a […]

March 8, 2017 2 min read
Blog post

Digital Vortex: How To Compete and Win in a Digital World

The vast majority of customers I speak with are senior line-of-business leaders, C-level executives, and boards of directors. They urgently want to know how technology can transform their businesses because they understand the risks of being displaced by digital disruption. In a recent conversation, the CFO of a leading worldwide retailer told me that the […]

August 1, 2016 2 min read
Blog post

Will Digitization Eliminate Jobs or Redefine Them?

Digitization is impacting companies in every industry as business leaders implement digital technologies and processes to transform all aspects of their operating models. Yet, even with the growth and innovation that digitization will drive, many people fear it will eliminate jobs at a record pace. In addition, by 2020, four in 10 industry incumbents will […]

April 26, 2016 2 min read
Blog post

Digital Agility Can Save Your Organization From Disruption

Today, industries are colliding and recombining in new ways. These collisions are yielding new competitive forms. A new paper from the Global Center for Digital Business Transformation (DBT Center), a joint initiative between IMD and Cisco, calls this ‘Value Vampires’ and ‘Value Vacancies.’ Value vampires are companies whose competitive advantage actually shrinks overall market size. […]

November 11, 2015 3 min read
Blog post

How Incumbents Can Thrive in a Digital World

Traditionally, incumbent companies have relied on three main competitive advantages to maintain their leadership positions over newcomers: 1) large customer bases, 2) strong brand equity, and 3) access to large amounts of inexpensive capital. Today, however, these attributes no longer provide the protective mote needed to fend off today’s agile, innovative, and risk-taking competition. Cisco’s […]

November 9, 2015 3 min read