Five years ago, the taxi industry seemed about as immune to digital disruption as any industry could be. Taxis, after all, were purely analog contraptions, far removed from digital innovation, software, apps, and the like. What’s more, their business
The ancient Roman poet Virgil might feel at home in the Digital Age (once the initial future shock wears off!). He famously said, “Fortune favors the bold.” These words have never been more prescient. In a recent article, we likened the current
I have good news and bad news. First, the bad news: across industries, digital disruption is threatening to overturn incumbents and reshape markets faster than perhaps any force in history. Now the good news: companies can take control of their own
Recently, I spent a week in Asia with clients, partners, and our various teams. One of the most common themes I heard from clients is that the pace of disruption in today’s markets can be overwhelming. Yet, despite the speed and pace of change
