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Leave it to the Experts

When I remodeled my bathroom a few years ago, my initial plan included only a few things: I wanted it to feel bigger (it’s a small space), and everything needed to be replaced – the utilities, furniture, walls, floors, and window.

I know what I like, and I know what I want, but I don’t know the first thing about designing a new bathroom.  Add to that a full-time job and three children under the age of 10, I knew I needed to hire someone who could take complete control of the project while still delivering everything I wanted.

I hired a contractor who could not only do the physical labor, but one who had the expertise to plan and design the whole thing. He asked me questions about which members of the family use the bathroom, and how often, in order to deliver the most relevant plan that fit our lifestyle. Through his consultation, he discovered that this bathroom was the main bathroom in the house, heavily used by our family and visitors alike.  Based on that fact, he recommended a redesign that provided the optimum privacy for our family of 5 – something I hadn’t even considered when initially launching the project. Read More »

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Advanced Services for Breakfast, Lunch, and Dinner

June 19, 2012 at 4:39 pm PST

Last month, James Sharp wrote about Cisco Advanced Services, and how together with partners, Cisco can offer Canadian businesses the services they need, when they need them.

James goes on to say how there are specific  ways advanced services can help depending on which stage of the lifecycle you are currently in. This makes me think of food, and how meals during the day help keep me running efficiently and effectively, just like the services Cisco offers for your data center during different stage of the lifecycle process.

Breakfast (Plan)

Didn’t your parents always tell you that breakfast is the most important part of the day? Well, without proper planning, you will certainly be in a hard place to begin building. Planning services assess your current data center and provide in-depth recommendations for building and managing.

Lunch (Build)

Lunch involves design and implementation. No, there’s no nap after.

Dinner (Manage)

If you don’t have hearty dinner, you may not be on the top of your game for the next day. Managing is all about being proactive by anticipating issues before they arise and optimizing performance.

And as for dessert? Read what James has to say about his personal experiences with advanced services and Cisco customers:

Click here to read James’s full post

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Good Help is Essential

We’ve all heard the phase that Good Help is hard to find.  I would add that good help is in fact essential—especially for succeeding at complex undertakings like Cloud.   In this short VoD from Cisco, Bob Dimicco offers several clear, concise examples of a few of the major issues facing companies moving to Cloud, and how good help is essential in navigating a path to success. Read More »

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Ready, set, go with Virtualization Experience Infrastructure – Hiren Desai

Ready…

Over a year ago, I blogged about the evolution of Enterprise Desktop environment and what it takes for an IT organization to evaluate a VDI project. Much has changed in a year – there has been an explosion of devices such as smart phones and tablets and employees and C-level executives are increasingly demanding access to corporate networks and data through their personal mobile devices. While it’s proven to be a productivity boon for employees, this consumerization of personal devices in workplace – the phenomenon known as Bring Your Own Devices (BYOD) –  has forced IT and data center administrators to reconsider everything from network security to bandwidth capacity and is at the forefront of most IT administrators’ business plans.

After listening to a wide variety of customers from many different markets, there is one thing that has become very apparent – it is all about apps, data, and a rich user experience. When it comes to day-to-day collaborative applications such as voice, video, and WebEx, they have to run seamlessly from a variety of devices. In short, the perfect storm of BYOD clients, rich media applications, access methods, and compliance requirements are influencing IT decision makers to re-evaluate their approach to desktop virtualization implementation. Many of our customers are looking for a solution that supports voice/video/collaboration in a VDI environment and asking for help architecting their datacenter, network and end point strategy so that they can accommodate richness of devices and various collaboration applications. While it is important to have a well-designed datacenter, we need to stay focused on user experience in a virtual desktop environment while building architecture that addresses security, management and faster provisioning.

Set…

Cisco’s Virtualization Experience Infrastructure (VXI) incorporates technology innovation in datacenter, network, collaboration applications, and end-point devices – a new Unified Workspace.

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Meet Russell Byrne: Founder of an Internal Corporate Community

March 9, 2012 at 4:33 pm PST

This is the story of Russ, a Networking Consulting Engineer on the Cisco Advanced Services (AS) team, who took time aside from his regular day job to lay the seeds of an exceptional resource on the IWE QUAD Community, an internal social platform. As a result of his efforts, the AS team’s work efficacy has increased and Cisco’s rapport with customers and partners has improved immensely.

Southern California Edison (SCE) is one of the Advanced Services (AS) team’s largest clients with over 10-15 service activities usually going on at one time. The advent of bringing people in and out of working with this client proved to be a recurring issue because these individuals had little to no knowledge about SCE, and there was no official training route they could go through in order to be brought up to speed about the client’s needs.  

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