April 26, 2023


Adapt and thrive: how MSPs in the SMB market can turn market challenges into profits

3 min read

Managed Service Providers (MSPs) in the SMB segment face a range of challenges in today's market, and profitability is at the top of the list.

November 6, 2018


Six Service Provider Strategies to Win in the UCaaS Market

3 min read

Telecom service providers are raising enterprise awareness of hosted IP telephony and Unified Communications as a Service (UCaaS) solutions, both supporting and influencing savvier enterprise decision makers.

December 23, 2015


Cisco’s Connected Home…Reimagined

2 min read

Guest Blog by: Steve Gorretta, Manager, Product Management, Cisco Service Provider Software and Solutions When you hear Cisco leadership discuss the transformation of our business and the drive to be the #1 IT company, you will no doubt hear some recurring themes around cloud management, big data analytics, security, and Internet of Things (IoT). These […]

The Gateway to the Future

2 min read

By Joe Chow, vice president, Connected Devices Business Unit, Cisco Every couple of years, dating way, way, way back, someone boldly questions the future of customer premise equipment (CPE), and in particular, the set-top box. (To test this logic, do a search on “the death of the set-top box.”) This week is all about shaking […]

How Can Satellite Service Providers Deliver At The Speed Of The Web?

2 min read

In the go-go-go marketplace that is pay television, one of the most important raw ingredients for success is the ability to rapidly respond to competitive interlopers of all stripes — online and over-the-top, in addition to the “known” / traditional video purveyors. This is particularly true for satellite video providers. Their ability to quickly upgrade […]

SDN and NFV Use Cases in EPN

2 min read

My last post reviewed some of the building blocks of SDN (Software Defined Networking) and positioned the protocols and APIs (Application Programming Interface) into categories so that the multitude of technologies associated with SDN can be positioned in a coherent framework. This month I’d like to start looking at some use cases where some of […]

October 17, 2014


What’s in the Cisco Evolved Services Platform’s Orchestration Engine?

2 min read

We created the Evolved Services Platform (ESP) to help our customers increase service revenue while driving down costs. In doing so, we needed to make it expansive to include the breadth of technologies and solutions that would apply to many domains (such as access, Wide Area Network (WAN), and data center) and technologies (such as […]

September 5, 2014


Cisco SPotlight Series – Connected Devices in the Connected Home

1 min read

By Joe Chow, VP & GM, Connected Devices Business Unit, Cisco Our home entertainment centers are rapidly changing. For decades, the television has been the center of American living room, but with the advent of cable, video games, streaming services and the cloud, our definitions of TV and set-top boxes have evolved. These days, a […]

April 2, 2014


IWAN Wed: Faster Service Delivery with NFV

2 min read

As part of our IWAN series I wanted to take a closer look into what trends are impacting the Service Providers. My previous blog talked about how Enterprises can use the CSR 1000V  to migrate to the Cloud. This week I wanted to talk about how Service Providers are using the CSR to deliver services […]