Business Critical Services

October 19, 2021

CUSTOMER EXPERIENCE

Keys to a Better CX: Security, Observability, and Flexibility

Cisco CX Business Critical Services understands the pressures you face to keep up with digital demand and has the strategy and expertise you need when transforming your infrastructure for a better customer experience.

September 9, 2021

CUSTOMER EXPERIENCE

Celebrating Our Customers’ Innovation

Dive into the inspiring stories of our most recent Cisco CX Customer Hero Award Winners. We celebrate them for the impact they have made on their companies and very own customers.

August 17, 2021

CUSTOMER EXPERIENCE

Four Security Best Practices for Today’s High-Risk Digital World

Increases in online shopping, virtual communities, and the exponential growth in remote workforces have created more infrastructure vulnerabilities than ever. Learn what you can do to reduce cyberthreats.

July 27, 2021

CUSTOMER EXPERIENCE

Avoiding the Consequences of Business Disruption

Businesses must become resilient, adaptive, and transformative to address the unprecedented change of today as well as evolve business priorities, strategies, and resources to thrive and accelerate growth for tomorrow. Learn how in this new blog.

June 14, 2021

CUSTOMER EXPERIENCE

Building Secure, Resilient IT to Move Your Business Forward

According to a report from ZDNet, there’s been a 400% increase in attacks on remote workers and a whopping 600% rise in cloud cyberattacks alone since 2020. The call for stronger IT security and resiliency is loud and clear, and Cisco Customer Experience (CX) is ready to answer.

March 25, 2021

CUSTOMER EXPERIENCE

Agile Enterprises Require an Agile Workforce

Access to talent is crucial as business priorities continue to shift and evolve. New Business Critical Services offerings help connect customers with the right talent, at the right time.

December 2, 2020

CUSTOMER EXPERIENCE

Building Adaptive IT that Runs at Market Speed

The future belongs to organizations with adaptive IT. Their ability to read and act on signals of change helps them stay ahead, no matter what’s happening in their environment. Here, we discuss how adaptive IT helps you innovate and thrive, even in the face of adversity.

November 17, 2020

CUSTOMER EXPERIENCE

Enabling Growth and Agility: Prioritize a resilient, adaptive, and transformative IT

In unpredictable times, organizations that invest in resilient, adaptive, and transformative IT are in the best position to stay ahead of the unexpected. Learn about the keys to surviving and thriving in this new reality.

October 15, 2020

CUSTOMER EXPERIENCE

The Must-Know Techniques to Prevent IT Downtime

IT outages cost organizations an extraordinary sum: $700 billion a year in North America alone. To avoid them, you need a stable, secure network. Learn the basics of preventing an incident, conducting a review, and tapping into global intelligence to improve your performance.