Cisco Services (CX)

There’s been a shift in B2B, where customers now expect B2C experience. They don’t want to feel a difference between the experiences they have on their personal devices and the apps they use for work. They want technology to be magically everywhere, but unobtrusive. It just needs to work without thinking about it.

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live Amsterdam 2023. Find out how we are bringing the best of human and digital intelligence together to accelerate your business outcomes.

Why is it so hard to secure your endpoints? The most simplistic reason is because endpoints are in the hands of human beings who can inadvertently click on a link that introduces malware or unwittingly use an unsecure Internet connection which allows threat actors to access a corporate network.

“Talking the talk” is important, but “walking the walk” is what sets you apart. CX Cloud, Cisco’s cloud-based digital network management platform, is based on the idea that our customers should drive its evolution. For two years, we’ve built teams, strategies and plans around this customer-driven vision, including the CX Cloud Beta Program.

Innovation and sustainability have become the buzzwords of the corporate world, and while they both sound intimidating, they can be quite simple. The Cisco BeLux Innovation Challenge winners prove that to be true.

What an incredible week we had in Cisco Live Melbourne 2022, filled with energy, enthusiasm, and fun! Discover the 3 CX strategies that get you to your business outcomes faster, plus the 3 things you should know about me and how I am ALL IN.

As a central part to Customer Experience, Cisco Community has been reimagined to bring community members a more connected digital experience and an enhanced go-to destination; enabling them to achieve their own definition of success - by addressing their most pressing post-purchase needs.

At Cisco CX, we are proud to recognize and celebrate the accomplishments of our customers in the APJC region by highlighting five who have been selected to receive a 2022 APJC Cisco CX Customer Hero Award. These awards celebrate their stories of innovation and inspire others with their incredible successes.

Cisco Subject Matter Expert Zane West, Senior Director of Customer Experience Product Management, Security Services, discusses the importance of threat detection and response and how services can help SOC teams hunt, investigate, and remediate threats.