September 15, 2023

CISCO SERVICES (CX)

Getting Work Done Despite the Skills Gap

2 min read

Cisco U. helps IT professionals to close skill gaps and allows organizations to invest, grow and partner to infuse expertise into the workforce.

September 7, 2023

CISCO SERVICES (CX)

4 Lessons of Success from Our CX Americas SVP, Harry Caldwell

2 min read

I am excited to share some valuable insights from our very own CX SVP, Harry Caldwell. During his fireside chat, he shared a few golden nuggets of wisdom and advice when dealing with failures and fear of visibility.

August 29, 2023

CISCO SERVICES (CX)

Raj Bhat: From Neighborhood Walks to Mount Kilimanjaro

2 min read

If there’s one thing that Raj Bhat, SDA for Premier Accounts in CX (Customer Experience) knows how to do, it’s how to create a bucket list, one that has taken him to Peru, Tanzania and beyond.

August 28, 2023

CISCO SERVICES (CX)

New Cisco Services Help You Achieve Business Outcomes— Faster

4 min read

Helping customers achieve business outcomes with the right expertise, services, and solutions is core to what we do. Learn how our new Cisco Lifecycle Services help you achieve outcomes faster.

August 22, 2023

CISCO SERVICES (CX)

Cisco CX Helps Trident Technical College Deliver Secure Educational Services

2 min read

Join us in celebrating one of the latest CX Customer Stories. Trident Technical College was able to provide secure, accessible, and innovative educational services by working with Cisco Services to provide a seamless experience for students to access data and learn more effectively.

August 8, 2023

CISCO SERVICES (CX)

AI Collaboration Is Anything but Artificial

2 min read

Let’s continue the journey I started in my first blog about Cisco, AI, and automation. In it, I focused on our zero-touch RMA notification tool. Now we’ll explore Webex Chat Assistant, our AI-based conversational tool.

August 1, 2023

CISCO SERVICES (CX)

Just how far can an internship at Cisco take you? Meet a former intern still here 26 years later.

5 min read

Cisco hosted 1700 hundred interns this summer as part of its commitment to developing emerging talent that might one day work at Cisco. The intern program has been around for decades, which Chris Harrison knows very well. He started as an intern and is in his 26th year at Cisco. We celebrated National Intern Day by sharing his story.

July 27, 2023

CISCO SERVICES (CX)

Celebrating Early in Career Talent on National Intern Day – Securing a Great Career

3 min read

To celebrate National Intern Day, we talked to some people who went through Cisco's internship program and are on the path to very bright futures. Here's Gia's story.

July 27, 2023

CISCO SERVICES (CX)

Celebrating Early in Career Talent on National Intern Day

3 min read

To celebrate National Intern Day, we talked to young women who benefitted from Cisco internships and are on the path to very bright futures. Here's Charlie's story.