Grounded by Cybersecurity: Protecting the Aviation Industry from Digital Threats

7 min read

Securing aviation systems involves proactively identifying, assessing, and addressing potential security vulnerabilities within aviation infrastructure. The work entails simulating cyber-attacks and exploiting weaknesses within the aviation ecosystem. These include communication networks, air traffic control systems, and aircraft avionics. By emulating the techniques, tactics, and procedures (TTPs) of real-world threat actors, cybersecurity professionals can uncover hidden vulnerabilities and evaluate the resiliency of aviation systems against cyber intrusions. The findings from these tests can then be used to develop effective countermeasures, enhance security policies, and contribute to the safety of passengers, crew, and ground personnel.

Why Smart Buildings are Becoming a Transformative Necessity

3 min read

In today’s fast-paced digital world, we are more connected than ever before, and this will continue to accelerate as technology evolves and gets ‘smarter’ with the proliferation of Internet of Things (IoT).

Saudi Telecom Creates Cybersecurity Center of Excellence

4 min read

As the country’s largest information and communication technology company, Saudi Telecom Company has been helping the country prepare for Saudi Vision 2030 and a 5G world. Read their story here.

Running for Children with Cancer

2 min read

Terry from CX APJC, recently ran in the Boston Marathon raising funds for a local foundation for Children With Cancer.

Risks of Artificial Intelligence for Organizations

7 min read

Artificial Intelligence is going to have a large impact on technology and society, but it will also carry some risks. In this article, I discuss some of the ways that AI and AI powered tools can be used in an organization, the risks of these tools, and several tips to help mitigate those risks.

Cisco Live is the time to jump into the future. Together. 

3 min read

Get a preview of what Cisco Customer Experience (CX) has coming up at Cisco Live 2023 from Alistair Wildman, SVP CX. From the Keynote "Let's Go" to many different opportunities to engage with CX at Cisco Live, this latest post is a great way to prepare for an incredible event that runs from June 4-8.

Leapfrogging into the future with Cisco’s Digitize Delivery

3 min read

Challenging times often create the best opportunities. I cannot deny that the past few years have been challenging for everyone; from Covid-19 to lockdowns, supply chain disruptions to war and a bubbling energy crisis. Companies the world over have had to navigate many storms, particularly in EMEA in the wake of the war in Ukraine. It is times like these that companies need to increase efficiency and be agile to boost productivity. At CX EMEA, Automation is a key driver for growth, which is one of the reasons we launched ‘Digitize Delivery’ to help our customers save time, money, and speed up Implementations and Operations all in one fell sweep. It has proved to be a game-changer: speeding up digital transformation at a rapid pace.

April 24, 2023

CISCO SERVICES (CX)

The Value of a Collaborative Security Community

3 min read

Security has become a C-suite topic, a business problem that requires dedicated resources to improve security resiliency. Cisco is taking a risk-based approach to tackle security problems: look at the threat, the vulnerability, the probability, and the impact of a threat (or threats) and then fortifying defenses, operations, and continuity plans accordingly.

March 28, 2023

CISCO SERVICES (CX)

Cisco Business Critical Services improves customer experience and reduces costs for OTE Group with automation strategy

3 min read

Cisco CX Business Critical Services optimizes OTE Group’s customer onboarding journey with an automated customer provisioning process, leading to increased customer satisfaction and cost savings.