December 20, 2022

CISCO SERVICES (CX)

“Walking the Walk” — The Journey to a Customer-Driven CX Cloud

3 min read

“Talking the talk” is important, but “walking the walk” is what sets you apart. CX Cloud, Cisco’s cloud-based digital network management platform, is based on the idea that our customers should drive its evolution. For two years, we’ve built teams, strategies and plans around this customer-driven vision, including the CX Cloud Beta Program.

December 15, 2022

CISCO SERVICES (CX)

We Are the Experience: Innovation 101

4 min read

Innovation and sustainability have become the buzzwords of the corporate world, and while they both sound intimidating, they can be quite simple. The Cisco BeLux Innovation Challenge winners prove that to be true.

December 15, 2022

CISCO SERVICES (CX)

Cisco CX rocks the house at Cisco Live

3 min read

What an incredible week we had in Cisco Live Melbourne 2022, filled with energy, enthusiasm, and fun! Discover the 3 CX strategies that get you to your business outcomes faster, plus the 3 things you should know about me and how I am ALL IN.

December 8, 2022

CISCO SERVICES (CX)

Cisco Community: Smarter, More Connected Digital Experiences

2 min read

As a central part to Customer Experience, Cisco Community has been reimagined to bring community members a more connected digital experience and an enhanced go-to destination; enabling them to achieve their own definition of success - by addressing their most pressing post-purchase needs.

December 5, 2022

CISCO SERVICES (CX)

Celebrating our 2022 APJC Cisco Customer Experience Heroes

4 min read

At Cisco CX, we are proud to recognize and celebrate the accomplishments of our customers in the APJC region by highlighting five who have been selected to receive a 2022 APJC Cisco CX Customer Hero Award. These awards celebrate their stories of innovation and inspire others with their incredible successes.

December 1, 2022

CISCO SERVICES (CX)

Q&A: Augmenting XDR with MDR to solve customer challenges

4 min read

Cisco Subject Matter Expert Zane West, Senior Director of Customer Experience Product Management, Security Services, discusses the importance of threat detection and response and how services can help SOC teams hunt, investigate, and remediate threats.

November 21, 2022

CISCO SERVICES (CX)

Embrace Your Possible at Cisco Live Melbourne

2 min read

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live Melbourne 2022. Find out how we are bringing the best of human and digital intelligence together to accelerate your business outcomes.

November 10, 2022

CISCO SERVICES (CX)

Q&A – Factors to consider when implementing Zero Trust and SASE (Secure Access Service Edge) architecture

2 min read

Zero Trust and SASE are two of the most common approaches to security that have evolved to mitigate these risks. Marc Carney, Go-to-Market Practice Lead, CX Security, discusses the factors that organizations must consider when implementing Zero Trust and SASE to better secure your organization.

November 3, 2022

CISCO SERVICES (CX)

Accelerate Digital Transformation and Cost Savings with Cisco Success Tracks

3 min read

Simplify and accelerate your path to success with up to 96 percent less time to manage vulnerabilities with Cisco packaged services designed to help IT professionals remove adoption roadblocks and get to business value faster.