January 25, 2024

CISCO SERVICES (CX)

How Life-Cycle Services Can Help Drive Business Outcomes

3 min read

While technology innovations promise to deliver significant results for business managers, the reality of implementation and adoption is often very different. This blog from IDC shares how life-cycle services can help.

January 24, 2024

CISCO SERVICES (CX)

Countown to Cisco Live EMEA!

3 min read

We are counting down the days to Cisco Live EMEA with excitement. Our biggest EMEA event of the year, which runs from February 5-9 at the RAI Amsterdam, will give us valuable time to celebrate with our customers and partners again. As we stand on the precipice of innovation, the anticipation builds for another extraordinary Cisco Live, which promises to redefine the landscape of Cisco Customer Experience (CX).

January 23, 2024

CISCO SERVICES (CX)

Achieving Successful Business Outcomes Through Digital Infrastructure

3 min read

Organizations embrace digital transformation so they can stay competitive amid constant change and challenges. This blog from IDC shares things you can do to transform successfully.

January 18, 2024

CISCO SERVICES (CX)

Want to Justify Your IT Investments Faster? Measure Business Outcomes.

2 min read

Today's fast-paced digital world puts you under pressure to achieve tangible business outcomes faster. Re-examining your IT investments can help you speed up those results.

December 19, 2023

CISCO SERVICES (CX)

Reflections from Cisco Live Melbourne: Innovation, Sustainability, and Connections

3 min read

As I reflect on the whirlwind of excitement and innovation that was Cisco Live Melbourne, I am inspired by the sheer passion and engagement that filled every corner of the event. Being there, live and in person, was a reminder of the power of human connection in driving forward our tech-driven world.

December 5, 2023

CISCO SERVICES (CX)

Cisco CX Empowers Sustainability with Expanded Services

2 min read

Cisco CX expands sustainability services, aligning customer technology investments with environmental goals. New offerings empower businesses, reduce costs, and potentially accelerate a greener future with Cisco Lifecycle Services and individual assessments.

December 5, 2023

CISCO SERVICES (CX)

Congratulations to our 2023 CX Customer Hero Award Winners

5 min read

Today, we are presenting a Cisco CX Customer Hero Award to seven outstanding APJC customers who have demonstrated excellence in their specific categories. These customers were selected from a large pool of nominations across multiple industries. Now let’s reveal the winners!

December 4, 2023

CISCO SERVICES (CX)

Club Cisco: Profile of 2023 CX Winners

1 min read

On behalf of Cisco and CX, I would like to personally acknowledge each of our 2023 CX winners for being shining examples of Cisco’s Guiding Principles and role models.

November 28, 2023

CISCO SERVICES (CX)

Phil’s Food for Thought – Career Development

3 min read

I’ve never had the intention to join the technology industry, in fact, I had never even heard of Cisco up until a couple of months before I joined the company, and now it’s been 27 years since I first started! In the multiple career development sessions that I have been a part of at Cisco, there were some recurrent questions and themes addressed, this is how I would summarise them.