Guest Blog by – Peter Chave, Technical Engineering Leader, Cisco Video Software and Solutions
For as long as there’s been cause for broadcast video engineers to get together to talk shop, there’s been that big blob in the middle of the topological diagram — the frame-accurate crosspoint router, based on the coaxial workhorse that is the SDI (Serial Digital Interface.)
And at this week’s National Association of Broadcasters, in Las Vegas, broadcast video technologists will again assess the fate of SDI-based technologies, along the prism that is the inevitable and worldwide shift to their Internet Protocol (IP)-based successors.
The quest for an IP-based video switch — built from the off-the-shelf hardware that rides the cost curves happening in data centers Read More »
Tags: Cisco, ip, live video, NAB 15, national association of broadcasters, proof of concept, SDI, Serial digital interface, Service Provider, switching, VBI, video, video software
Over the past five years, we’ve seen an incredible shift in the way that organizations all over the world are using video every day. From an engineering team conducting their weekly meeting from multiple locations around the globe, to an employee being able to join an all-hands meeting from an iPad while on their balcony in Beijing, video has become a critical part of the workplace.
And it’s not just real-time video; more and more employees are demanding ways to keep that video content, to record and share it for later playback on any device. As a market leader in enterprise video, Cisco developed our Capture-Transform-Share portfolio to enable customers to get more out of their video collaboration investments and extend the life and the value of video with solutions for video recording, streaming and playback. Today, we’re excited to announce that as part of our Capture-Transform-Share strategy, we are working with VBrick to offer their enterprise webcasting solution, VBrick Rev, to our customers.
A Cloud-based offering for enterprise webcasting
First and foremost, VBrick supports some of the most popular use cases of video – from delivering live video streaming over Read More »
Tags: Cisco, cloud, collaboration, VBrick, video
Recently, I have been reading about organizational evolution. There are some great articles and insights out there, but the common theme running through all of them is that we face an unpredictable future and we need to be agile.
The pace of change is accelerating, and the modern agile organization will need answers for three key questions:
- What type of technology is going to be required?
- How will IT be delivered, and by whom?
- Where do we fit in? Us, people.
The Internet of Everything will enable the next great wave of growth. The technology within this wave will connect people, process, data and things. So much value will be realized and this transition will rely on key underlying technology development around cloud, security, mobility and networking. Of course, there will be great products and services, but Read More »
Tags: cloud, collaboration, innovation, Internet of Everything, internet of things, IoE, IoT, mobility, technology, unified communications, video
Gathering and Harvesting New Data through “The Connected Life”
The Connected Life, the digital life is steadily emerging. Today’s insurance consumers are increasingly tech savvy and want services on demand and expect them to be readily accessible anywhere, anytime. Because of this, the insurance industry and more specifically, the personal property and casualty insurance sector, is experiencing a significant period of change and opportunity. The primary change agent in this disruption is the significant amount of specific data that an insurance organization can gain for individual policyholders or prospective policyholders in this era of the Internet of Everything.
An industry steeped in tradition, legacy systems, conservative business practices and risk avoidance is now faced with the need for significant, rapid adoption of new technology accompanied by new data analytics models. This change is in-progress and data from the connected car, connected home and connected person is being gathered. The challenge facing the Insurance organization is not the data gathering, but the management, mining and “harvesting” of this expansive data. In fact, Cisco acknowledges five pillars in this space: Connect, Collect, Analyze, Decide and Apply. Focusing only on the first two areas of Connect and Collect will not provide an advantage over competitors. The key focus areas that will bring true value to insurers are Analyze, Decide, and Apply.
Put simply, a competitive advantage can be achieved by those organizations who effectively “harvest” newly gathered data from connected life solutions. Virtually all property and casualty insurance organizations with a top 100 ranking are investigating, testing, piloting or commercially deploying “Big Data” initiatives. These data gathering initiatives include connected vehicle/telematics, connected home and connected health of the individual, and further include value-added offerings for the consumer, while providing the opportunity for insurers to learn a lot about the policyholder or a prospective policyholder. Read More »
Tags: analytics, Big Data, Cisco, customer experience, digital, financial advisor, Financial Services, insurance, video
Nearly a year ago, I wrote a blog titled, “Mayday for Insurance and Financial Services,” where I detailed how next-generation customer experience capabilities, such as virtual interactions between business experts and customers, are transforming business processes – such as the “Mayday” button technology offered on Amazon’s Kindle Fire HDX. The purpose of that blog was to explain virtual interaction capabilities and discuss how they are likely to become integrated into the insurance industry in the near future. So what’s changed? Well, I’ve gone from blogging about the changes to come, to speaking at insurance industry conferences about how virtual transactions are now transforming how the industry does business and how Cisco is helping fuel these virtual interactions.
I attended the Property Insurance Report National Conference, and had many great discussions. The focus of the conference was on ways the property insurance world is changing, through consideration of new ideas and the utilization of new tools being built. It’s widely considered that with the arrival of better information and tools, the most sophisticated insurers will be able to separate themselves from those who don’t take these changes as seriously or employ them as skillfully. Features such as online video sales and support are working in the real world for other industries, so how they can be applied to insurance?
At the conference, I gave a keynote presentation titled, “Omni-Channel for Insurance – Virtual Enhanced Distribution & Service Channels”. The presentation specifically focused on how virtual interactions are transforming the insurance industry and improving customer experiences.
Read More »
Tags: Cisco, customer experience, Financial Services, insurance, omnichannel, remote expert, video, virtual expert