Midsize/small service providers will encounter increased competition over the next few years. To maintain competitiveness and differentiate themselves, we discuss five core functions that provide a unique advantage, from improving asset monetization to leveraging partnerships and bringing new services to market.
Midsize and small SPs—service providers with a customer base of 1 million customers or less—have relatively small customer bases and limited technical staff. However, they possess many of the same business and operational challenges as larger operators, but their approach to executing business strategy is noticeably different from the rest of the market.
IDC 2021 survey results revealed that Pioneer SPs experienced the most significant business performance gains. They not only reported improved operational metrics such as reduced costs and process cycle times but importantly also reported improvements in key business outcomes such as revenue, profitability, customer satisfaction and customer retention.
The IBC conference is here again, and it’s a good time to examine the changes in the media industry. Although nothing drastic has changed, there is just more--much more of the changes that started a few years ago.
One thing is crystal clear, Media companies are creating an incredible amount of content, and they're creating more and more of...
And now this, from the Department of the Obvious: The media and entertainment industry is transitioning.
In my previous post, I noted the hastening of the ‘content cadence’, in terms of the volume and speed at which new TV shows and films are vying for our individual and collective attention.
Maybe this is happening to you: You’re talking with a friend, and learn of yet another new TV show, from yet another online media source, that sounds really interesting –...
By Rajesh Ghai, Research Director, Carrier Network Infrastructure, IDC Faced with the triple challenges of commoditization, competition from new and old...
