How Digital Collaboration Technology is Transforming Education

September 29, 2016 - 4 Comments

Contemporary education systems face a range of challenges, including delivering on their equity commitments and ensuring that all students regardless of location or socio-economic status have access to a high quality education.  While governments have invested in a range of proactive initiatives to mitigate the effects of isolation for remote and underserved students, more can be done. The installation of collaboration technology into schools is becoming increasingly important to education systems that want to be able to make `live’ video available to students.

How live video technology is used in education

Live video technology describes a set of tools, including web-based platforms and room-based systems, that enable real-time video communication between people at multiple locations. Live video technology is part of a broader suite of tools referred to as ‘digital collaboration technology,’ which includes a diverse range of applications such as screen casting, social networking, document collaboration and multimedia learning. The value of live video – and its capacity to positively impact student learning – becomes even more powerful when augmented with these other digital collaboration tools.

This infographic helps identify how live video technology is being used in education settings, with a particular focus on remote schools, understand barriers to effective use and opportunities to use the technology in the future.Video in Education


Pre-requisites for sophisticated use of technology

Global literature and consultations identified four factors critical to effective uptake of technology and realisation of benefits:

  1. Winning hearts and minds (motivation): Change management is critical
  2. Digital literacy and technology-enabled pedagogy (capability): This is one of the most crucial of all the prerequisites because it involves getting teachers and students to actually change behaviours, not just attitudes
  3. Compelling curriculum and learning opportunities (content): While content abounds on the Internet, the availability of compelling, relevant and high quality live video content has proved challenging. This is starting to change with a number of institutions now offering virtual exclusions to school classes
  4. Robust, scalable and secure platform (infrastructure): The transformation of education is not possible without the right underpinning infrastructure

Screen Shot 2016-09-28 at 11.18.10 AM

Future use of technology

Schools are generally positive about the outlook for digital collaboration and video technology and there is significant potential to increase the amount and sophistication of use. Doing so will also position schools to more effectively meet government policy objectives.  The majority of schools Cisco works with believe that the use of live video is likely to increase over the next two years, and in a recent survey a network of remote schools indicated overwhelmingly that live video technology will have a positive impact on the quality of student learning over the next 5 years.

Screen Shot 2016-09-28 at 11.20.03 AM


The investments at the network layer have equipped schools for ‘digital learning,’ and the deployment of live video technology is gaining momentum. The challenge is to realise the full value of its investment within schools to realise anticipated benefits from use of the technology and achieve a true digital transformational impact in education.


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  1. So interesting article! As for me, I support all changes in Scandinavian countries, especially educational sphere. They do really well. I think that these methods of studying will prepare students for job, adult life. During studying they know where to go in order to find information, what topic to choose, where to get coursework help and how to be successful. I hope that these countries will develop more and more as this funny blogger. Also good luck to you! Nice gifs 🙂

  2. Good discussion of the use of video in education. Falls down with phrases like “mandate the use of technology” and “create a sophisticated market for live content”. Faulty parallelism in the four factors: winning vs. compelling implies you mean to compel people rather than offer compelling content.

    Generally education folks try to avoid processes like forcing and marketing. I also think live video is often less compelling than stored video, where the students can review and search the captioned text to snap to a specific areas of interest.

  3. Through the years many of us have seen how technology helps education. I remember, 1960’s classrooms, with a TV monitor in the front to watch a class, it was spectacular. Then followed the audio tape, that was used for foreign languages’ learning, with the introduction of VCR’s and Camcorders, high-tech’s trainings were available through Beta or VHS formats, CD- Interactive, DVDs, but all of them lacked of real time human interaction. In nowadays, the learning process had a quantum- leap with the real time human collaboration, e-learning with through personal computers, tablets, etc, give new virtual tools, and simulators, that extend far beyond, the educational possibilities, breaking the gaps, without frontiers, joining communities around the world. With your excellent blog post, you brought me a pleasant flashback…Thank you, Mr. Reg Johnson, for sharing your insights. Deeply appreciated.

  4. It is an really interesting article that you have shared one is well explained about the How Digital Transforming the Education.

    Chandru , Edubilla – Leading education platform