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St. Joseph’s Healthcare Scores with Cisco HealthPresence

99% of patients said they would use telehealth services again.  You can’t get much better than that.  St. Joseph Health System successfully launched a telehealth pilot earlier this year using Cisco HealthPresence™ that allows patients, physicians and other health and wellness specialists in disparate locations to meet and consult virtually via immersive video and audio technologies. The telehealth pilot is part of St. Joseph Health’s Healthiest Communities initiative, which focuses on improving access to health care services and quality of care to the communities it serves.  The results are impressive.

The pilot has now been live for four months supporting Urgent Care, Specialty Care, Chronic Disease Management, and Wellness and Health Improvement.  Care has been provided to about 250 patients.  In addition 99% of patients said they would use telehealth services again.  95% of patients seen were “completely satisfied” with their telehealth experience.  The telehealth program is providing access to healthcare in areas where it previously was not accessible.

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Expanded broadband access crucial link between military personnel and families

June 7, 2012 at 5:19 pm PST

We were excited to see that the Internet Innovation Alliance(IIA) recently made a public announcement calling for expanded broadband Internet access to help military families stay connected with loved ones. The three key topics IIA discussed are communications needs that Cisco has consistently supported.

1. Video communication for active military provides our troops the opportunity to interact with their families in real-time. “From my experience, it is essential to the mental health and morale of our troops to be able to see and speak with family and friends,” said Afghanistan war veteran Rick Noriega, Colonel in the Texas Army National Guard and a former five-term member of the Texas House of Representatives from Houston. “I remember a priceless moment during my deployment to Afghanistan in 2005 when I was able to watch my son open his Christmas gifts over the Internet.” Read More »

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Strong Networks and Training Help Telehealth Thrive in Rural Areas

June 5, 2012 at 1:11 pm PST

Chronic disease sufferers and others with medical needs who live far from urban doctors, increasingly turn to telehealthto access quality, convenient care.

These patients have set a trend that stands to gain momentum, according to a recent report by the United Health Center for Health Reform & Modernization. As noted in Healthcare IT News, the report pointed to telemedicine as a prime solution to serving rural patients in need.

To support wide rural dispersion of telehealth resources, the report recommended that rural regions expand broadband connectivity, Healthcare IT News said. The recommendation underlies the need for a strong network on which to run telehealth programs. To maximize their benefits, telehealth tools need to operate on all kinds of electronics, including mobile devices—the ability to talk to a doctor from any place at any time is one of the main advantages of telemedicine. As I’ve mentioned before, mobile collaboration that supports applications like video and telepresencedemands a solid network.

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Cisco HealthPresence Version 2.1 Debuts at ATA 2012

The latest version of Cisco HealthPresence solution , was debuted in the Cisco Booth at the American Telemedicine Association’s annual meeting held in San Jose, April 29- May 1, 2012.

Cisco HealthPresence leverages the network as the platform to connect people, resources, and information to deliver enhanced care-at-a-distance. The solution includes all the elements of a typical telemedicine encounter through a common user interface, while removing the technical complexity for healthcare providers and medical staff.

The latest version reflects collaboration between Cisco and Emerge.MD, a Phoenix, Arizona based-provider of telehealth SaaS (software-as-a-service) solutions including workflow software.

Additional features in this release include:
• Compatibility with a broad portfolio of Cisco video platforms including Cisco Jabber Video soft client for desktops
• A scalable architecture that permits easy localization and integration with new third-party medical devices
• Enhanced workflows and support for physicians to collaborate and expand their network with specialists both inter- and intra- their healthcare network

“Cisco provides the platform for integrating partner solutions, and that enables a lot of new capabilities,’ said Rajesh Vargheese, CTO, Cisco Healthcare Solutions at the Cisco booth on the ATA exhibition floor.

Added Vincent Balsamo, Emerge.MD’s Vice President of Sales and Marketing: “It’s all about workflow, adoption, and utilization. The combined solution enables us to use the best of each other’s products and technologies to deliver seamless care”. To watch more of their discussions click here .

Cisco HealthPresence 2.1 is one among several collaborations between Cisco and Emerge.MD. The two have also worked on Webex integrations for health care providers. The Cisco Healthcare Solutions team is excited about this new partnership and what it brings to our healthcare partners and customers.

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Telehealth Gains Support from Down Under

May 11, 2012 at 11:29 am PST

Earlier this year the Australian federal government announced it would provide up to $20.6 million, to fund telehealth programs from Australian health organizations, over the next two years in what will be referred to as the National Broadband Network (NBN) Enabled Telehealth Pilots Program.

The overall goal of the program is to enable better access to high quality healthcare services, including easier access to doctors and specialists, reduced travel expenses and less crowding. It will initially focus on aged care, palliative care and cancer care, providing patients health services from the comfort of their own homes.

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