telemedicine

June 21, 2021

CUSTOMER EXPERIENCE

CX Healthcare Practice Focuses on Post-COVID Telehealth

To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.

From Tele-HELP to telehealth

UAE-based healthcare network relies upon digital collaboration to provide telehealth services to patients in the midst of the pandemic.

November 18, 2020

HEALTHCARE

How Webex Uses Patient and Provider Insight to Improve Virtual Care Delivery

Read more about a recent study that unearthed the challenges, opportunities and patterns of behavior when using video in healthcare settings.

November 2, 2020

HEALTHCARE

Achieve Business and Clinical Resiliency in Times of Change

The healthcare industry is quickly changing, and organizations are pivoting their services and work environments to be more flexible and resilient. 

August 26, 2020

HEALTHCARE

Georgia Department of Public Health: Keeping Doctors and Patients Connected

Georgia Department of Public Health (DPH) needed a way to continue critical healthcare services without in-person visits when the pandemic hit. Webex was the answer.

May 6, 2020

HEALTHCARE

When Virtual Care Becomes the New Normal

Read the best practices that providers and patients can adopt as they move from face-to-face visits in the doctor’s office to telehealth appointments.

April 29, 2020

HEALTHCARE

Scaling Virtual Consultations

The healthcare landscape is quickly changing and we’re entering a new era of patient-centered care delivery - one that is not bound by location.