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Reflections on Leading in IT

The first time someone referred to me as a “woman leader in IT,” I was honestly caught by surprise.  I had never stopped and thought about the idea that I was any different than any other leader, any other woman or any other person in IT.  That single comment made me pause and reflect on where I was in my career, what had brought me to that point and if there was really anything that made me that unique or different from anyone else I worked with every day.  As I reflected, I began to think about some core experiences and traits that I believe have played a part in getting me where I am today.

First, I was never once talked to about what I could or couldn’t do because I was a girl.  I never thought twice about taking every math and science class I could in high school, going to college to get a degree in Engineering, and then starting my career in IT.  I really enjoyed science and math, and I was good at those subjects.  I wasn’t fazed by the fact that there were mostly Read More »

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Cloud delivers “wake-up call” to IT organizations

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“Industry leaders weigh in on the disruptive nature of the cloud, and the opportunity for IT organizations to become higher-value service brokers.

IT departments have lost traditional control over company systems. With cloud storming in, IT has been pushed aside to allow the entire corporation to overshadow what used to be solely IT’s job. But they’re fighting back by embracing new responsibilities—specifically, by becoming the decision-makers for when to buy, where to build, and what the depth of the cloud should be….

To read more on this topic* , visit Unleashing ITWe’ve just released the newest edition. Unleashing IT provides resources, news updates, and customer reports of Cisco technology put to use.

Much like Cisco and Intel collaborate to bring you the most up-to-date technology solutions, IT and business must function together to deliver the best results for both your bottom line and your customers’ satisfaction.That’s where Unleashing IT comes into play. Unleashing IT is your  easy-access source for data center solutions and best practices.

If you’re not currently subscribed, it’s easy to do so. Visit the online subscription page, enter your identification information, and submit. You’ll have full access to our assets—and feel free to request a data center expert to get in touch with you if you’re interested in learning more.
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Our Data, Ourselves

We’re generating digital information at an exponential rate. It’s coming from more devices that are more connected than ever and getting smarter all the time.

  • In 2013, global mobile data traffic stood at 1.5 exabytes per month – the equivalent of 4,100 text messages each second.
  • By 2018, that will reach 15.9 exabytes per month – or 43,709 text messages each second! And 96% of that mobile data traffic will be “smart” traffic!

Welcome to the next wave of the Internet – the Internet of Everything. Imagine the amount of data we’re creating in this evolving digital world as more and more people and things connect. Technologies like cloud and mobility are fueling this growth – with the cloud as key enabler in helping us make sense of this data deluge. Global data center traffic is expected to triple by 2017, and cloud services and applications will make up 69% of that traffic.

Data itself (or simply storing it in the cloud) only gets you so far, however. The value lies in what you do with it, gaining insight and knowledge derived from data to empower your life and lead you to greater wisdom. That’s the real power behind connectivity. On a personal level, it calls for taking ownership of your “digital self,” leveraging cloud-enabled services not just for storage but to “talk” and interact with the digital world in a dynamic way and in real time. This can lead us to understand aspects of ourselves in ways never before possible – and harness actionable data to make better decisions that improve our lives.

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Are You Ready for Dev Ops and SDN Software Development with Cisco ONE?

April 5, 2014 at 3:10 pm PST

One of the great challenges of SDN – that many in my view underplay – is the change in paradigm from having a vendor deliver your network (hardware + software), to having (potentially) an ecosystem deliver your network – and this ecosystem may require you to develop software to perform network tasks or to integrate various SDN components together.  This was recognized quite astutely by consultant Jim Metzler, which I discussed in one of my earlier blogs“Applications can dynamically request services from the network” is what the SDN evangelists will tell you.  Jim astutely asked “How exactly do they do that?”.  Well ….. the true answer is that either (i) you need to buy [new] apps that do this off the shelf, as it were, or [more likely today] (ii) you need to modify your apps or develop new apps to do this. 

Coding - the New Networking?

Coding -- the New Networking?

So are you ready for procuring apps and/or developing software in your network design team now?  Don’t worry if you say “no”.  Let me first tell you a few customer reactions to this topic, and then let me update you on Cisco Services can help you develop new SDN apps that solve your specific network challenges.

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Enterprise Mobility and the Award-Winning Cisco Prime Service Catalog

We are proud to announce that the Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, was honored (and ranked #25) in the InformationWeek Elite 100 awards this week – as one of the most innovative uses of business technology in 2014. You can read more about the awards here.

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(If you haven’t heard about Cisco IT’s eStore, be sure to check out my recent write-up about eStore. You can also read the case study here, and read more from Adel du Toit who blogged about Cisco IT’s initiative here last June.)

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The Cisco IT eStore was also nominated as a finalist for a Consumerization of IT in the Enterprise (CITE) award. Stay tuned as the award winners will be announced at the CITE conference at the end of this month.

We are thrilled to see Cisco IT being recognized for it’s internal Cisco Prime Service Catalog deployment.  It’s a great testament to the innovative partnership between our product engineering teams and our internal IT organization.

That’s not all … This week at Interop Las Vegas, adjacent to the InformationWeek Elite 100 awards ceremony, was the announcement of the new Cisco Mobile Workplace Solution – where Cisco Prime Service Catalog serves as the unified IT storefront for mobility services (you can read a great overview of the new solution from Jonathan’s blog post here). We showcased a live demo of the award-winning Cisco IT internal implementation of the Cisco Prime Service Catalog: the Cisco IT eStore.

As enterprise IT organizations adopt and implement their mobility strategies, they are learning just how much their end users expect and need in today’s increasingly mobile environment. For example, they need a simple, easy-to-use, and automated solution for ordering all of the mobility and other workplace services an IT organization may offer – rather than having separate portals for requesting smartphones, tablets, mobile apps, desktop software, laptops, or BYOD services. A unified service catalog and single access point for all IT services increases workforce productivity, with a better employee experience and improved satisfaction with IT.

As Jonathan describes in the blog post linked above, organizations typically begin from a device-focused approach. IT often focuses on corporate-liable devices or employee owned devices, providing an easy way to onboard these devices and access basic services. Then, organizations progress to the application-focused phase, where the enterprise leverages mobile applications to provide productivity and empower employees.

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The third and final step in the enterprise mobility journey is experience-focused. After having fulfilled the initial device-focused and app-focused stages, organizations are becoming experience-focused and prioritizing service automation to improve the employee experience and provide an easy-to-use, automated self-service experience.

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