Bryan Palma

Senior Vice President and General Manager

Cisco Advanced Services

Bryan Palma is Senior Vice President and General Manager of the Cisco Advanced Services Group. Palma is responsible for leading the development and execution of Cisco’s professional, managed, and subscription services portfolio across a global team of more than 6500 employees. His organization helps customers design, build, and operate technology capabilities across network, data center, cloud, collaboration, video, mobility, and security.

Before joining Cisco, Palma was Vice President of Cyber and Security Solutions at Boeing, where he was responsible for critical infrastructure protection, network surveillance, data analytics, and cybersimulation solutions for federal, commercial, and international customers. Prior to his work at Boeing, he was Vice President of Service Delivery Operations for Hewlett Packard.

Palma was also PepsiCo’s first Chief Information Security Officer, where he positioned the company as best in class for enterprise security and compliance within the consumer products industry. As a special agent with the U.S. Secret Service, Palma was assigned to the Washington, D.C., field office, where he helped pioneer efforts to combat cybercrime. As cofounder of the agency’s Electronic Crimes Taskforce, he influenced the development of electronic crime task forces throughout the world.

Palma holds a bachelor’s degree in English and speech communications from the University of Richmond, a master’s degree in business administration from Duke University’s Fuqua School of Business, and a master’s degree of education in counseling and personnel services from the University of Maryland.


October 18, 2017


Accelerating Productivity and Profitability with the Power of Services

2 min read

What if you could reduce your network downtime AND increase IT efficiency? What would you do with your newfound time? Read how Business Critical Services can help pursue new opportunities.

4 Ways to Maximize Your Advanced Services Experience at Cisco Live Las Vegas

4 min read

What happens in Vegas won’t stay in Vegas! The excitement is building around top transformation topics: cloud, security, optimization, analytics, and more. Be sure you’re in the know with industry-leading solutions demos and informative sessions from the Advanced Services experts at Cisco Live from June 25 to 29.

July 18, 2016


On the Road to Digital, Where’s Your Map?

2 min read

Digital trends like mobility, IoT, cloud, and analytics are changing the way the world does business. As a leader, you know these trends offer you the opportunity to innovate, automate,...

April 22, 2014


Cisco Announces Managed Threat Defense Service

1 min read

While out talking to customers, I’ve continually heard about three fundamental security challenges they are wrestling to manage: changing business models, a dynamic threat landscape, and fragmentation of security solutions.  The 2014 Cisco Annual Security Report estimates there will be a global shortage of over one million security professionals this year alone.  The combination of […]