Remember the time when we were trying to figure out exactly what the Internet was? Web pages and dot coms didn’t make complete sense. Wow, how times have changed. Today, our world revolves around the Internet. Most of us connect every day. And now, we are doing more than just connecting.
Our team recently joined other industry experts at HITEC 2013, the world’s largest hospitality technology show. Hot topics discussed at the show included the next generation guest, including BYOC (bring your own content), social media, Wi-Fi services, data security, mobility and more. But one topic stood out among the others – the next big innovation cycle for hoteliers.
So what is the next big innovation cycle for hoteliers?
The one thing about innovation in hotels that stands out to me right now is that it’s almost a constant two-way dialogue between the hotel and guest. When we leverage the network beyond just connecting to the Internet, the possibilities are nearly endless. This two-way dialogue creates an opportunity to better serve customer needs. And if we pay attention to guests’ dialogue and understand their daily physical and digital habits and desires, there is no more assuming what those needs are. By constantly gathering data to determine future needs, we can create a system that not only is a solution, but can help determine solutions for the future. Read More »
Tags: App, byoc, Cisco, Connected, hitec, hospitality, hotel, hotelier, location, location-based, mobile, mobile device, wi-fi, wifi, wireless
Editor’s Note: This is a guest post by two Wireless Networking Group interns, Nonie Grewal and Nivedita Jagdale, to capture their thoughts on the Connected Mobile Experiences Hackathon that they helped plan and execute.
June 29th marked the start of the Connected Mobile Experiences (CMX) Hackathon in the Cisco San Jose campus. CMX, powered by the Mobility Services Engine, provides a unique way of providing personalized real time location services over Wi-Fi. CMX aims to increase customer-oriented and operational efficiencies through analytics and personalized mobile services. The contestants at the hackathon were invited to help build prototypes that could help complement these goals, focusing on enhancing user connectivity and visibility.
As summer college interns volunteering at the event, we walked into the Deep Space Nine room where the hackathon was held, to find clusters of intense developers at each table. With each passing minute, we felt the name “Deep Space” seemed apt for the cause it was hosting -- deep thought and real coding! Read More »
Tags: API, Cisco, cmx, Connected, connected mobile, hack, hackathon, mobile experience, mobile experiences, network, networking, REST, rest api, wireless
Next week in Minneapolis, our team is bringing Wi-Fi in a big way to HITEC 2013, the world’s largest hospitality technology show. As leaders in the Wi-Fi industry, we don’t just talk about what we can do; we make it happen, especially at this year’s HITEC.
For starters, we are sponsoring the wireless network at the Minneapolis Convention Center so wireless Internet connectivity at the show is free to attendees in the pre-convention areas. Our advanced Wi-Fi technologies and free Wi-Fi access will be offered at the entrance, registration, conference rooms, the Digital Den and Hall D and E common areas of the event center. Every guest in attendance will experience the Cisco network in real-time.
Enhance your HITEC experience with the Cisco-enabled mobile app
Our team is also featuring Connected Mobile Experiences with the HITEC conference mobile app, our premier business-relevant mobile solution for the hospitality industry. With this fully-functioning mobile app, you can see for yourself how Cisco Connected Mobile Experiences allows venues to use location-based services and analytics to create unique and personal mobile experiences for attendees.
The application includes conference information and scheduling with the convenience of an indoor GPS-like way-finding system that helps attendees easily locate their sessions, exhibitor booths, and conference amenities. Read More »
Tags: Connected, connected mobile experiences, hitec, hitech2013, hospitality, mobile app, wi-fi, wifi, wireless
I’m here at the 2013 SITA Air Transport IT Summit in Brussels with hundreds of the industry’s decision makers gathered to hear CEO’s and CIO’s address the community. In partnership with SITA, Cisco displayed the next generation of passenger monitoring and flow management solutions using Cisco Connected Mobile Experiences (CMX) Solution and SITA’s industry specific customizations at the summit.
The main themes emerging in the sessions from the experts sharing their insights for the future of the industry are the ‘mobile explosion’, the demands of next generation passengers and, of course, the challenges of business intelligence & Big Data.
After talking with many people about their visions and concerns for the future of the industry, it’s clear to me how CMX can help airport organizations stay aligned with these trends and overcome the industry challenges in order to be more efficient, profitable and competitive.
Read More »
Tags: airport, Cisco, Conference, Connected, data, it summit, location, location analytics, mobile, mobility, SITA, wi-fi, wifi, wireless
The UTC TELECOM conference wraped recently and the Connected Grid team has had a great time on-site! It’s been exciting for us to demo key components of our product portfolio and connect with many of our core audiences. Centered on the theme of “delivering your future,” the sold-out event served as a great platform for us to discuss Cisco’s efforts within the utility industry and the migration of the grid into a fully IP-enabled world. Read More »
Tags: Connected, connected grid, IoT, utility