Lifecycle advantage

February 7, 2019

PARTNER

Great Customer Experience, our promise to partners and customers

Ultimately to accelerate customer success and to maximize our opportunities, we need to change what we sell, how we sell, and how we mobilize our partners together with our customers.

January 22, 2019

PARTNER

Cisco Makes it Easier to Increase Your Marketing Effectiveness

My goal is always to help you increase your company’s marketing effectiveness and here are a few areas where Cisco can help at little to no cost.

January 18, 2019

PARTNER

Three Ways Cisco Plays Cupid with Partner Success

When you provide customers with exceptional experiences through your products, services and interactions, you begin to earn their trust. Learn 3 ways to win the hearts of your customers.

October 19, 2018

PARTNER

BFFs for Life: 4 Ways to Better Align Sales and Customer Success 

Here are four foundational strategies that partners can use to make two organizations BFFs for life.

October 3, 2018

PARTNER

Lessons in Loyalty and Love from Cisco’s CX Playbook

Learn how to provide the kind of connected experience that create loyal, satisfied customers with three fundamental approaches that businesses of all sizes can adopt.

September 24, 2018

PARTNER

How to Turn Data Into Something Meaningful

In today’s digital world, businesses use data every day to increase cross-sell opportunities, re-target customers, grow loyalty, boost profits and create a seamless customer experience (CX).

July 31, 2018

PARTNER

Building an Adoption Practice Leveraging a Customer Success Approach

Driving full adoption of our complete solutions is a foundational critical success factor we all need to be firmly committed to if our customers are going to derive the financial, experiential, customer service and transformational benefits they signed up for when they invested in our digital solutions.

July 17, 2018

PARTNER

Mid-Year Checkpoint: Three Customer Experience Strategies to Implement Now

When a vacation starts off bad, it can set the tone for the entire trip. Fortunately, that didn’t happen when my family kicked off our recent vacation in Paris. Because...