Cisco Lifecycle Advantage
Great Customer Experience, our promise to partners and customers
Ultimately to accelerate customer success and to maximize our opportunities, we need to change what we sell, how we sell, and how we mobilize our partners together with our customers.
Cisco Makes it Easier to Increase Your Marketing Effectiveness
My goal is always to help you increase your company’s marketing effectiveness and here are a few areas where Cisco can help at little to no cost.
BFFs for Life: 4 Ways to Better Align Sales and Customer Success
Here are four foundational strategies that partners can use to make two organizations BFFs for life.
Lessons in Loyalty and Love from Cisco’s CX Playbook
Learn how to provide the kind of connected experience that create loyal, satisfied customers with three fundamental approaches that businesses of all sizes can adopt.
Building an Adoption Practice Leveraging a Customer Success Approach
Driving full adoption of our complete solutions is a foundational critical success factor we all need to be firmly committed to if our customers are going to derive the financial, experiential, customer service and transformational benefits they signed up for when they invested in our digital solutions.
Mid-Year Checkpoint: Three Customer Experience Strategies to Implement Now
When a vacation starts off bad, it can set the tone for the entire trip. Fortunately, that didn’t happen when my family kicked off our recent vacation in Paris. Because...
Cisco Earns Top Honors for Partner Enablement and Customer Success
Cisco just took home another award for digital engagement, partner enablement and customer success. Scott Brown shares how we got there.