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Heidi Surdyk

Global Marketing Specialist

Financial Services

Heidi Surdyk is a Financial Services Global Marketing Specialist on Cisco’s Global Industries and Segments team. Prior to this role, Heidi was a Cisco Collaboration Specialist. As a graduate of the Cisco Sales Associate Program (CSAP), she was a top seller in the Virtual Demand Center, bringing a customer-centric approach to her marketing strategies.

Articles

September 7, 2021

FINANCIAL SERVICES

Discover the top themes in the financial services industry

Cisco Financial Services updated our Portfolio Explorer to include four new, key themes: Customer journey, Modern financial worker, Operational risk management and Agile IT.

August 13, 2021

FINANCIAL SERVICES

Be advised: helping financial services adapt to hybrid work

Cisco's financial services team welcomes Marc Haimsohn, Senior Director of Business Development at Vyopta, as our guest blogger this week. Marc dives into a discussion around hybrid work and how to maximize both in-person and virtual interactions.

July 12, 2021

FINANCIAL SERVICES

Three CX-defining ways that banks can protect and build trust with customers

Every interaction builds trust. At imimobile, we help global financial institutions create connected banking experiences that build lasting customer relationships. Learn more from imimobile SVP, Alex Cambell, here.

June 14, 2021

FINANCIAL SERVICES

The Future of CX – 5 things insurance providers must do to keep up

The Cisco Financial Services team welcomes imimobile’s Jay Patel – VP & CEO of imimobile as our guest blogger this week. Jay will discuss the importance of customer experience in the insurance industry.

Embrace Change: The IT Platform Built for Financial Services

Watch the Cisco Meraki Financial Services webinar that explores how a cloud-first approach delivers the agility needed to help your business evolve and win with confidence in the marketplace.

April 5, 2021

FINANCIAL SERVICES

Cisco Podcast Team Wraps Up Five-Part Financial Services Series

Listen to our five-episode podcast series on the latest trends and upcoming changes in Financial Services.

February 22, 2021

FINANCIAL SERVICES

What has work from home done for financial services?

Discover the impact work from home has had on financial institutions and their employees.

February 1, 2021

FINANCIAL SERVICES

Cisco Podcast Team Kicks-Off a Five-Part Financial Services Series

Tune in Wednesday February 3rd for the first of a five-podcast financial services series.

December 1, 2020

FINANCIAL SERVICES

Financial Services Security Outcomes Study

Read the Security Outcomes Study to learn data-driven methods of improving program success, retaining security talent, and more.