Artificial Intelligence (AI)

At the end of January, we hosted the annual ‘Cisco Live Europe’ in Barcelona where customers and partners from around the world got to see the latest launches and innovations Cisco has to offer including the biggest launch of them all: ‘The Future for the Internet’. Read on to find out my thoughts of the week and how the technology is proving wrong all those who said, "that will never catch on."

At Cisco, we have been thinking through what connectivity looks like to the application developer and platform engineer. The cloud-native Network would connect all such service endpoints, and only those endpoints, wherever they happen to be and in whatever form – as modern cloud-native, or traditional monolithic systems.

See how Cisco is expanding its partnership with Google Cloud to bring CCAI-enabled capabilities (such as conversational IVR, chatbots and agent assist) to its contact center portfolio.

Having acquired Voicea last September, we’ve been fast at work integrating their automated speech recognition engine into Webex Meetings to make your meetings as frictionless and effective as possible.

AI is transforming traditional call centers into Cognitive Call Centers by transforming today's multilanguage challenges and making translation between languages a cinch.

On Jan. 21, we’ll be broadcasting a video that takes a deeper dive into the world-leading Cisco innovations in silicon, software, systems and optics that will power the technologies, applications and services in the era of 5G/AI/IoT. 

The 2020 Global Networking Trends Report identified how Automation and Artificial Intelligence (AI) are radically changing the way modern networks are designed, operated and resourced. Cisco helps network managers and IT leaders prepare for these changes by updating the skillsets needed to run tomorrow’s networks.

Are you a CIO? Learn more about our 2020 Global Networking Report with this executive summary.

How can you quantify the real business value that customers are seeing from AI/ML technology in Cisco DNA Center? In a video case study, the IT staff of REWE Group, one of Europe’s largest supermarket chains, breaks it down.